Village Inn — Restaurant in Fremont

A Truly Unforgettable Experience — More Than Just a Meal

My wife and I recently returned to my hometown for an eight day visit to spend some time with my mom and reconnect with some longtime friends. During our stay, I made several trips to one of my all-time favorite restaurants, The Village Inn. I have always loved going to the Village Inn for the amazing food. In just my eight day visit, I dined in five or six times, and every single visit was exceptional. But what truly made each experience stand out wasn’t just the menu — it was one remarkable server, Devan, who turned every meal into something truly memorable.

From the moment we met, he made me feel like I had known him my entire life. He was warm, genuine, attentive, and incredibly personable — the kind of person who doesn’t just serve food, but creates an atmosphere of comfort, connection, and care. I was so impressed with our first interaction that I asked to be seated in his section every time. He never once missed a beat, no matter how busy the restaurant was. Even more incredible, through our conversations, he offered my high school best friend and me some surprisingly profound and timely life advice — the kind that sticks with you long after the meal is over.

Devan is not just in the right line of work — he is in the right calling. His presence, authenticity, and ability to connect on a deeper level, reminded me that sometimes the most meaningful moments happen in the most unexpected places.

I also want to recognize his supervisor, Kyle, who was equally outstanding. Despite the busy rush of dinners, Kyle had a gift for making our party feel like we were the only guests in the dining room. That level of attentiveness and hospitality made our experience even more special.

As I reflect on my visit home, I’ll remember the laughter with my family and friends — but I will also remember the kindness, care, and genuine human connection we experienced at this restaurant. To our server Devan, who made us feel so seen and valued: I believe you’re going to do amazing things in life, far beyond the walls of any dining room! Thank you for being exactly...

Will never go back to 'The' Village Inn after last evening's visit.

First, why mess with a good thing? Why??? Yes, the place needed remodeling and updating but they have changed a familiar, comfortable, and reasonably priced menu with 'First Watch' type of breakfast foods and totally messed up the vibe.

Let me tell you what went wrong. This is my opinion so if you don't like it, go to 'The' Village Inn. Otherwise...

Ordered the 'VIB' and country potatoes are no longer the hot squares from before. They are regular and Sweet potatoes mixed together. Not everyone likes sweet potatoes. I told the waitress I would just pick out the sweet ones but lo' and behold, you can't visually discern which is which. On top of all of that, stone cold. I mean they were not even room temperature.

I pushed them to the side and she asked what was wrong, I told her and she offered hash browns, I declined.

Next up, the over easy eggs. Now, I know over easy has a risk but when clear fluid runs out of the whites, it means IT IS NOT COOKED. I sent them back rather than run the risk of getting sick. She looked at me like I had two heads.

They wanted to comp me for my meal. I refused out of pride. I ordered and I should be responsible. So they took 50% off my bill which ended up at $6.48; I generously gave $12.00 and the rest went to the server.

They absolutely ruined this place and again, I will never, ever go back there.

Serve HOT food and stop trying to become a 'fine dining' establishment...

We had a stunningly bad experience here on June 20, 2021. Immediately upon entering an hour before closing, the manager acted rude. Food took more than an hour to come to our table and came in multiple waves. Our food was cold and the pancakes had clearly been sitting for awhile before finally being brought to our table. All this was occuring in a restaurant with about 20 patrons and when we complained, the manager said they were "overwhelmed" because they don't usually get "13 people coming in all at once."

It was really disappointing to see that staff members were clearly struggling to deliver food to multiple tables in a timely fashion, all while the manager simply stood at the front registers on his phone. A little expediting and leadership could have probably helped the kitchen and staff tremendously.

After multiple complaints and some very half-hearted apologies from the staff, the manager offered us the 25% off family & friends discount. We refused to pay for such a poor service experience and cold food, so in the end the manager was forced to comp the whole meal. As we were getting ready to leave, a staff member came out of the kitchen to tell us "have a nice night and don't come back."

All in all this is easily the worst customer service experience I've had at a restaurant. I think Village Inn Guest Relations should look into this, as other reviews seem to reiterate a very similar experience at...