Domino's Pizza — Restaurant in Fresno

if this review will have less 3 ⭐️ stars i will give minus 3 stars to the manager , that he worked today monday 13th of february 2023. i never see a manager whit the worse actitud , and was very rude, didn’t care about customers , and he never show empathy and sympathy of mi issue . i been order pizzas at this location for over 3 years and i never have to go back to the store and return the worse pizza i ever had in my life !!!!! the Brooklyn Pizza was soggy, uncooked,and so many grease !!! and i been order this pizza before at this location and was so crispy , the pepperoni was cook so perfect crunchy, but , today was so completely different . the cook was so sorry and lazy that trow the pizza in the oven and take out quick , any way , i went back and talk to manager 1) he was upset to listening my complain and refused to give me back my money 2) he told me that all Brooklyn Pizza are coming like that wow !!! 3) he only want to give me a credit for next time , and he can give me a partial refund , so i told him check the receipt the medium pizza was free , it’s when i order a lot of pizzas , i can redeem one pizza for me . when i left i look the manager open and close the box of the pizza , and talk w the cook and seems like i was wrong and the manager was right , no sorry , no how i can change ur experience today ? i can offer to make another pizza and its free ! nothing he was up set !!! i will never comeback to buy a dominos pizza. lets go to...

This is my first time going to this Domino’s I used the pick up instead of the contactless pick up which I didn’t realize I had done so I went inside the store to pick up my pizzas they were very nice and greeted me. I picked up my pizzas and went out to the car I opened them and I realize that the pizza that I had ordered did not have extra cheeses I ordered it so I went inside and showed them that it didn’t have extra cheese, at first they were unsure of it did, then became persistent that it had extra cheese on it. It began to feel like an argument as they went on and on and told me that they had put extra cheese on the pizza. One employee claimed that they put the cheese on top of the veggies or toppings when they do extra cheese and I said OK so where is it because it doesn’t look like there’s cheese on top of the toppings. I...

did not get delivered to my door, I had to walk to the curb to get my food from the delivery driver. I spoke to the manager that night 3/27/24 around 10pm and he was very rude and completely inconsiderate. I asked him the policy for delivery and he stated you got your food so it was delivered. the manager seemed very incompetent on his policy and management skills. I asked for his name so I can express to the district manager who I spoke with and he refused then hung up on me. I believe The store manager is usually the one that I have had interactions with and he is great and very professional but whoever the manager was tonight needs to be retrained in customer service and business management or just management skills. And before he hung up he said you can call corporate all you want sir their not going to do anything. store...