Jack in the Box — Restaurant in Fresno

This is Why We Love Jack-n-Box at this Location I Feel the Employees Care My Dad Has Been Coming to this Place Since it's been Open Many Times he would Say They all take the time to Care how I Feel and We Lori R & Albert R should try this place the Burgers or Burritos and Tacos are Delicious I Told we Go but not often lately I seen commercials of. The New Famous BrewHouse Bacon Burger For Weeks So Today 09/15/16 at 4:15pm we were heading Homeward I Seen The same Delicious Burger advertised on the front Window and I Said Lori let's go in and See if they will Honor to make it the same as Advertised when I Asked the Cashier Could they make it like they advertised it or how much more than Regular Price of $5.19 for one burger not the Combo Soo I Said If I Want it to look the same and taste as advertised on the commercials how much more and she Smiled and politely said $5.19 and how many do you want to Go I Said 3 she Said $5.19x3=15.57+tax honestly They Took the time to Acknowledge and make it the Same and let me honestly say it truly was tasty not bland next time and pay a different price for Red Onions Three Types of Cheese Lots of pickles Mustard it Will Be Still the BREWHOUSE BACON BURGER BUT ON MY TERMS A MONSTER BURGER PLUS BREWHOUSE BACON BURGER AND BRING MY BEST STEP-SON BRIAN R SO SO COME & enjoy this JackNBox the Atmosphere is and will be your 2nd home!!!..... the photos Are the truth in the putting!!...with This Honest To Goodness Review As Busy This J.I.B. October 01, 2017 Sunday I Took (2) Photos of the Receipt Representing a BOGO OFFER easy Buy Get The Receipt Do the Survey with in (3) Days Of posted date on Receipt Remember This J.I.B. Is out Serve what The Consumers Request with Sincerity Included RESPECTFUL AMEN HALLELUJAH LORD OF...

We have given this place several chances. Were always nice but there are a few employees who love to treat you like crap if you ask for your receipt. (We like our receipts to scan for rewards , which we shouldn't have to explain) but yeah. We've had them be rude and roll their eyes when we ask on multiple occasions. We have them say it's in the bag, then it's not. Then we've had them give it to us, and they intentionally removed the part wed needed for the rewards. At this point, I feel theyre probably just taking stealing the codes/points from everyone, and annoyed or offended when we ask to collect the points we paid for. They are just disappointing. We always spend $30-40 on food there.

Once the same lady at Jack in the box didn't give my fiance his receipt. We got home and saw we were missing like 4 of our tacos and a fry (It was a big order. So it was annoying but I understand it happens). We went back in a different one of our cars and she said we were lying, we're in a different car and did not have our receipt. Thankfully a manager helped us.

I can't even believe we went back after all that lol. The food is decent but not when dealing with their terrible customer service on a regular basis.

Overall, we dont enjoy the way we've been treated there.

We recommend grabbing food at Carl's jr instead. (You might spend more there, but they have great service! The employees there were so nice and helpful. They even showed us where to go on the app for discounts and dropped the price on...

If I could give this location less than one star in terms of service I definitely would. The food is also not the best either. I placed an order at 1:40 in the morning through mobile and when I got to the window I was asked to pull forward. When I did and the employee opened the window I asked for taco sauce in the bag. After waiting about five minutes she told us park in the front so we could get “fresh meat”. Which is confusing as to why that’s what they say, as I assumed it to all be made fresh to order (frozen yes but then prepped as needed) At 2:02 the employee finally came out to bring our food and only stopped for about 6 seconds to chat with another employee who seemed to be on break, as he and another person that was not dressed like a Jack in the box employee, we’re going into the store. After not even acknowledging the insane wait time, especially for a mobile order that was placed ahead of time, with literally no other customers ahead of us when we arrived. Also, the next person behind me was sent to wait in the front also, probably for some more of that patented Milburn Fresh Meat.

I ONLY ordered:

• one order of tacos & 2 jumbo jacks: •One with no pickles. • One with extra pickles (no tomato).

When I checked the burgers both had no pickles. Ironically the burger normally does come with pickles included so that’s even worse. At least they got the no tomato...