Burger King — Restaurant in Fresno

As a fast-food enthusiast, I frequent this particular Burger King location at least twice weekly, and over time, I've witnessed a significant and commendable transformation. While its tumultuous past left much to be desired, the current establishment stands as a testament to the power of positive change and the impact of excellence in customer service.

In its early stages, the restaurant was in a state of disarray. The service was not up to scratch, creating a dining experience that was far from adequate. Worse still, staff members seemed to have forgotten the quintessential code of customer service: treating patrons with respect. Their attitude was off-putting, tarnishing the reputation of the establishment.

Fast-forward to the present day, however, and it's almost unrecognizable. The atmosphere of this Burger King now bears no semblance to its troubled beginnings. Staff friendliness and efficiency have become the norm, factories that contribute positively to the overall dining experience.

Of particular note are two employees, Dante and Brian. Their unmatched dedication to service delivery consistently shines through. With their affable dispositions, they have cultivated a welcoming atmosphere that keeps me coming back. Their commitment to excellent service infuses the location with a local hangout vibe, an ambiance quite distinct from the typically impersonal aura of fast-food joints.

The location also rarely fumbles when it comes to order accuracy. This meticulous attention to detail is commendable, fostering customer confidence and satisfaction. Wrong orders have been virtually nonexistent, ensuring that the restaurant operates at a high efficiency level.

In summary, this Burger King location has drastically changed, evolving from an initial position of chaos and unsatisfactory treatment to a haven of professional service and delightful meals. It is a real-life exemplification of change being the only constant, displaying how communal feedback and a dedicated workforce can effect positive transformation. Seeing Dante and Brian and their dedication reassures me of the restaurant's continual strive for improvement. This Burger King, once a struggling establishment, is now a beacon of great service and...

One of my favorite things are there fries that's if they can get them to me without any salt I always order my favorite meal the big burger fries & soda they seem to have trouble giving me my fries with no salt food is already too salty at Burger King my only request is that fries with no salt and you have to ask them for fresh fries with no salt otherwise they double dip the old fries and rinse them off in the prior to get the salt off this is this is a practice that I've noticed a even done by the and then claim that they didn't do it when they've done it right in front and then they get upset that I tell them something that I don't want those fries cuz they've been double dipped in Greece to to rinse off sometimes I go somewhere else instead of going to my favorite burger place that's Burger King because of the hassle about wanting fries with no salt fresh fries and if you're going to put tomato on a burger put fresh tomatoes that are crispy not soggy I must say your manager Brian is a good manager because he fix the problem when it came to my soggy over-salted fries my only request and let me tell you I wasn't one of those customers and screaming and yelling or anything like that I was very polite and courteous to the staff so my review is...

What is going on with this place, ordered food through the app at 8, showed up by 845 it was closed. Knocked on the door and the staff told me they closed early because they have no one to work, asked for a refund and they said no they can't help since the registers are closed they never got my order, I'd have to call corporate, drive through was closed. Tried to find a number to call to see if they are open today and only the corporate number is posted that keeps you on hold and says all agents are busy. The dm needs to go out and recruit some employees. I got my refund days later but man, beware of this place, its fairly new, but check the reviews before you go in. Guys it's tough hiring, atleast do what starbucks does, change your hours of operation, post it on the windows visible, and make sure online orders can't go through, if it's not corporate, communicate that to your franchise team, and have them list the store number. This is the site on...