Papi's Mex Grill — Restaurant in Fresno

WAIT. WAIT SOME MORE. The worst . PAY EXTRA FOR SOMETHING YOU'VE PAID FOR. GO WITHOUT REFILLS. WAIT AFTER FOOD IS SERVES FOR 10 MINUTES FOR SILVERWARE. OVERPRICED BUT GOOD. DRINKS ARE $4 WITH TAX. WAITER WANTED TO ADD TWO MORE ON. THEN WE WAIT MORE. WAITING WAS SO LONG TO GET SEATED AND FOR ALL THE STUFF YOU SHOULDN'T HAVE TO WAIT FOR BUT AS A WAITER SHOULD SEE YOURE OUT OF WATER AND THE MANAGER COULD QUIT SLICING LEMONS SO THIN THEY ARE SEE THROUGH. WE WOULDN'T HAVE TO ASK FOR MORE. NO SPOON FOR SALSQ. IT WAS FREESING AND EVERY OTHER AREA HAD A HEATER (AND OURS TOO ) BUT THEY NEVER TURNED IT ON. WE HAD 4 MORE STOPS TO DO BEFORE WE HAD TO BE BACK AT 7:30 TO HOSPITAL ( out of the area) so we got none of it done. ALL THE WAITING TOOK ALL OUR TIME. STILL TIPPED MORE THAN 15% AND REGRET it!!! as neither of us have money to waste and this was a rare treat to go to a real dinner. The manager was not understanding and we were nice the whole rotten freezing time apologizing we have needs that really the waiter should apologize to us. Was told my enchiladas were with mole sauce but then had to pay for that. It was good. PRICY! and so slow. I felt like I was wrong for needing service and they never said sorry about all this.... Especially refills, napkins, silver wear I see on the bad reviews waiting is a big issue, but we saw plenty of tables we could be seated at. After over 20 minutes we asked what was going on as many came in and got seats already. I also was shocked that the tables were not spread out and asked to just sit outside where it was not stuffy. It was hot and not ventilated inside. Outside ok but got so cold and no one put heater on. It made me sad. really. Money to have a treat comes very...

Updated review: the bottom part is what happened on 9/3/23, so went back to pick up my refund and that female manger that accused me of cursing at her, Her manager came out and he was more polite took me to the side and told me im not banned and i never cussed which what i was accused for, but the menu has changed (which i dont believe i ordered same thing 5 days ago and i got a full order not half like todays) so I wont be going back since I always order Fajita for two and now its for one and its $45 bucks. Too rich for my blood to pay $80 for lunch for two😡 that is ridiculous

I will try one more time maybe they didnt see they messed up and if I was wrong I will CHANGE THE REVIEW!! Til that day comes this is how i feel

Earlier:

The manager is extremely rude, they were so busy they didnt realize they shorted our food and she accused me of cussing at her and im no longer welcome to order there and I did not cuss not my style all I wanted was the remainder of the food and i am not even getting that. Very rude. The servers are much more polite then the manager,

Bad enough they raised there prices again and they never update the site I had to pay more get way less I thought with Chevys and my other fav mexican restaurants closed thought i had found a new one but the food is great the service 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

I just ordered a week prior and it was excellent today was terribble

What is in pictures below was the Fajita for 2 order, it was less food then before for...

Awesome service, cool patio, and very good food. Pretty extensive mexican food menu, if you're in the mood for any variation on a taco, enchilada, or burrito you can get it here. They also have some more fancy entrees to try. Nice dinning area and huge bar area with plenty of tvs. On my most recent visit we sat in the patio which was very nice (maybe the misters didn't have to be on so high but later in the summer they will be needed) and more quiet than the dining/bar room. Our waiter was awesome, he explained which items on the menu worked with our coupon and was still attentive and nice even though we were using a coupon (lol idk sometimes I feel like I am creating extra hassle when I bring a coupon into a restaurant...). Also perfect yummy margaritas! I just had the basic one but I think they have flavored ones and they definitely have a full bar. Great date night destination! The other time I've been here was for breakfast and that was fantastic too. Oh the food! I had pork carnitas with beans rice and tortilla chips and it was very yum! More than I could finish. Hope to go back soon and try something else...