This place needs to focus on customer service, I came in with my wife ordered my pizza for dine in and sat in the outdoor patio area , as we were waiting for our food , I asked for the restroom to wash my hands before Eating . The manager Stephan very rudely stated there was no public restroom even though I was a paying customer waiting for my food. Then he stated next time you go into the patio don’t come through here even though there was a clear exit sign to the patio with no employee only sign Visible . The managers demeanor was short and rude the entire time. This was very upsetting! We proceeded to get a refund and go to the Clovis location very...
Read moreI usually go to west herndon or first street where I used to live. This new one is about the same distance as the herndon one and since they sent me $7 off a large pizza I thought I would give it a try. It was horrible to say the least. No sauce, no cheese and the crust was burnt and crisp. I didn’t want to go there when it first opened up as I wanted to give them a little time to get things rolling right. I guess I’ll be going to my other locations. If this is what $7 off gets me I’d happily pay full price for a normal pizza. I don’t really leave reviews but I...
Read moreTried to order this online and had so many problems I just went there and ordered. 5 stars for the food, 1 star for ordering on-line. Their Maui Zaui was excellent. Service seemed slow but probably because I had to wait for it. It seems like delivery with Door Dash is cost prohibited these days, thankfully I don't live too far away and I can walk across the parking lot and shop at Ace HW while I am waiting. The big surprise was how good the Cheesy Twists were, we will do that again. Overall they have great pizza and you get what...
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