Hong Kong Express — Restaurant in Fullerton

Been coming here for almost 5 years at least twice a month, it's pretty far from my house, the food is good, portions used to be good, for the last 3 months I've noticed when they serve the chow mein, they spread it to where the meats go, today the guy spread it so much that there were no more than 8 pieces of BBQ pork, and when I told him, he got mad. Their soft drinks are bad as well, they are cutting on the correct amount of syrup, which makes the drinks taste water down, imagine watering down your soda with extra carbonated water 🤮. When I told the lady if I can get another drink, she is like "what do you want?" with an agitated tone on her talk. I got the Fanta orange, and its exactly the same, carbonated water down. Time to look for another Chinese place. All of you be aware of how they put rice and chow mein where the...

Love the flavor, but coworkers have a hard to time taking orders, they are rude act like they understand you and give you your order wrong this is the 3rd time I GET NO NOODLES WHEN I specifically say I want a chicken noodle soup then they want to charge me extra when I specifically said I wanted a chicken noodle soup can you guys please get someone that can understand their own menu because it seems like they're always confused when you order soups I called to place an order for pickup and they made me wait 10 to 15 minutes what is the point of me calling in advance if they're not going to have my food ready when I get there this...

Great portions (like monster sized), so you definitely get a lot for what you pay for. Most selections are flavorful and very filling.

However, while service is usually pretty okay, today was just unacceptable. Nobody greeted me, asked for a sample or even made eye contact. There was only one man behind the counter. Apparently it was the his lunch break so he just left and with nobody to replace him.

The girl he worked with made her way over with much obligation and a mouth FULL of food. No smile, no energy. It's like they hired sad robots. This doesnt happen all the time so I'll definitely return. It was just...