Hot Wok Restaurant — Restaurant in Fullerton

We have eaten here on and off for 2 years. My wife wasn't feeling great so my 15 year old daughter went in to order and they cut back on the portions. Ordered 4 qty. 3 item combos where rice and noodles were short and entrees were barely more than 2 items. I really wouldn't mind if this wasn't $65. Oriental Chinese Cuisine in Placentia has a family deal that's less expensive with more food but it's made fresh instead of prepared dishes. If only they were closer than Hot Wok.

Overall I'm disappointed with the portions and quality for the price. It used to be a good deal where price met quantity for value. They need to pick a lane, be affordable with nice servings, or increase quality with less portions. And don't jump on opportunistic sales and take advantage of 15...

I asked for a sample of honey chicken so I could gauge its taste and freshness. They ignored my request and proceeded to just serve it to me. Parts of the serving were very stale, and had a cardboard texture to the breading. That chicken had to be there for hours to get to that point of staleness. Instead of tossing away the old batch, they mix it together with the new batch. This resulted in the inconsistent quality I received. The taste was okay, but I'm sure could have been better if they tossed away the old stuff.

I'm also not a fan of places that do service charge for dine-in. It's fast food, not food made to order. There shouldn't be a need for a service charge.

Lucky for me, I don't live in this area. I have much better...

Food was bland, the service was awkward and too many rules and signs. I ordered a 2 item. Orange chicken , Kung pao chicken plus rice and noodles. Rice was cooked well, noodles were plain, Orange chicken tasted like pork but not Orange the Kung pao was very plain no spice.

The signs of 10% charge for dine in , where to stand depending on dine in or take out and fees/gratuity was too much.

The food options were very limited and didn't look fresh The outside was off putting looked closed. Service was short and not welcoming

I was excited to try this place but most likely...