KFC — Restaurant in Fulton

The food at Kfc is as one would expect. My real issue is with management. While dining in there were four people who seemed to be in charge sitting in the dining area, talking loudly and badly about their employees who were training at the time. They complained that their staff did not want to work all while sitting for over 45 minutes and not helping with anything and griping about how they had to stay on top of their employees even shouting at the employees to not stand around. On top of that one woman who I believe was a manager griped so much at the cashier girl that the poor thing was nervous and shaken every time she couldn't hear our order or accidentally typed something incorrectly. One of the men in charge was blasting loudly a football game on his blue tooth speaker making it impossible for the cashier girl to really hear properly. He also played that loud noise in the dining area. Between him and the four other people who seemed to be in charge the noise was unbearable. My boyfriend and I could hardly talk to one another due to their rudeness. Very unprofessional and I hope their employees find some place better to work or better management is hired soon.

So for customer service with the cashier 10/10 I do hope that girl is alright after dealing with an awful manager.

Management gets a 0/10 for poor teaching skills, being lazy and being completely unprofessional.

Food gets a 8/10 it's exactly what you'd expect from a kfc and it's a great place to get...

Waited about half an hour for my food. While I waited, who I assume is the manager had their children running around the store (including behind the register touching cups that go to customers) I also got to see at least 2-3 customers come in complaining about their food being wrong in some way. When I got my food I checked it in the car and it was correct I just needed gravy for my mashed potatoes and forgot to ask so I ran back in to get a side of gravy and as I was walking out the door I overheard one of the girls that works in the back asking the manager what was even wrong with my order (although the manager handled it and I was leaving in that moment but it’s sad that she would just assume) when I got home my chicken was undercooked but everything...

Actually, everything was OK until just recently when the general manager by the name of Jennifer told me that I could not get my order in all dark meat I had to get dark and light. I’ve been eating at KFC for so long, including this KFC and ordered whatever family meal I wanted in all dark. Sometimes I’ve had to wait a little while longer which is perfectly fine but I was told that at this store they cannot do that because they don’t have enough chicken even I offered to come back so to me that’s not great service that’s not how you stay in business either in a small town, so I will not be returning and I hope that their manager gets some better training Also this was at 445pm when it...