BeiRock Wraps Restaurant — Restaurant in Garden City

Updated review: The owner offered to personally make me a bbq wrap correctly and it was perfect. I really loved the garlic parmesan fries he included as well, if they're not on the menu yet definitely ask about those! The food has always been consistently good here and I love restaurants like this where the owner is a chef and makes his/her own recipes. Everything I've had here has been good especially the smoothies, don't miss out on those. This is a place worth going out of your way for, let's just hope for fewer "off" days.

Original review: I don't usually write reviews, and I especially don't like doing negative reviews. I really want to support businesses not bring them down. However, it's really unacceptable when you have to open up your food to go searching for the ingredients that are supposed to be there, that you PAID for... Even more unacceptable when you call and all the chef can say is "I put it in there." Okay, you be the judge. Look at the pictures and tell me if that looks like it has ranch, cheese, and tortilla strips. I love this restaurant and their BBQ wrap has been a favorite of mine for years, so I'm including a pic from 3 years ago for comparison. I understand there are supply and cash flow problems in the world right now but just be up front with your customers and tell them that you can't afford the ingredients or they're too hard to come by, whatever. Or stop serving the dish! If you can't do it right, it's better to not do it at all and preserve your brand image. I would have even been happy to order anyways with an appropriate discount from the menu price, of course. See for yourself. The tortillas aren't even...

My wife and I discovered Beirock on the internet this evening. We we're kid free for the night and decided we wanted to grab a bite to eat, but being that it was getting late (10 o'clock) figured we would get stuck with fast food, but we looked at the internet first anyway. I love middle eastern food, and shawarma is my favorite , I could live off it, chicken or steak doesn't matter I love it!! My wife has never had it so I asked her if she would like to try it, she said yes and we we're off. We walked threw the door and were greeted with hello's and smiles. My wife and I sat down, a young lady came over greeted us, and asked us if we would like something to drink or if we would like an appetizer before we ordered. We ordered the baba gannoush for an appetizer because my wife really likes eggplant, I myself am not a fan, but when I tried there's, WOW was impressed! Everything else followed suit after that, from the, of course shawarma I had, to the chicken wrap my wife had everything was EXCELLENT!! I must add this also, it is very, very clean, to many times we've gone somewhere different and get grossed out by how dirty it is, definitely not here. I am so happy that I finally found a place I don't have to drive 30 miles to get good shawarma!!! If your looking for place with awesome mid-east food, and a warm, friendly atmosphere this is the place, they have a definite life long...

The owner and staff at this restaurant are beyond unbelievable. I order the same order of chicken tacos each and everytime that I place an order with this establishment. All times have been really good. Today, I ordered my regular but this time they were so spicy, literally to the point I could not eat them and I love spicy food. I called the restaurant to see if there had been a mix up with my food when we picked it up. The lady on the phone immediately jumped into defensive mode and was extremely rude saying that that’s the way they make their tacos and that’s how they come. I tried to explain that they were different and maybe there was a mistake. She told me I can’t help you I will get the owner. He then proceeded to get on the phone, asked me what the problem was and as soon as I got the word spicy out he cut me off, said the same thing that she said. And said I will take off all the sauce and remake it. He was rude and would not even hear me. Then told me I don’t care what you do and hung up the phone....