The Human Bean — Restaurant in Garden City

I have been a loyal customer of the human bean for years. I always loved choosing them over the big coffee companies and that little chocolate covered coffee bean on top of my cup always brought a smile to my face. I also loved that they were one of the few coffee places who still honoured the punch card. That was until recently when I presented one of my almost full cards and they told me that they are no longer using them. I dug out four mostly filled out cards and none of them are worth anything now. When I asked if I could combine all of the punches I had on the various cards and submit them for points the girl behind the counter told me that the only ones that count are full cards. What a sham. How utterly and completely dishonest. I will give my business to Starbucks before coming back...

If your after a classic espresso, Italian roast, dark creme, they can not serve it here as they only do light roast. The Barista even insulted my taste in coffee by saying "Italian...you mean burnt were you can't taste the beans". I have learnt after visiting some US cities, Boise and Denver that a new trend chasing fruity tones of a slightly roasted bean is the objective. Similar to many beers these days. There is a new gen of coffee drinkers and I cannot deny the good reviews this place gets for it's great coffee. The Human Bean offers something to a younger local crowd. From a classic coffee drinker, many years in Europe especially Italy. Good classic coffee and espresso without flavours in a cozy atmosphere this not the place. I do not mean to be harsh....

Update to our review: I wrote an email to the company over a week ago like they requested, never even got a response. Now im even more frustrated, they obviously dont care and just responded so that they looked like they cared.

Our friends reccomended The Human Bean to us. We have currently been sitting in line for over 30 minutes for them to serve 3 cars in front of us. At this pace it would have been over 40 minutes to get ours. Ended up having to leave before we could even order our coffees. Go to Olivers, the alchemist (or anywhere else) instead. Typicaly we go to Olivers they usually have 5 or so cars in line and have never waited longer than 15 minutes including getting our drinks. Totally disapointed...