Jack in the Box — Restaurant in Garden Grove

Yesterday as I pulled up I greeted whom where was at the speaker, She rudely ignored me and very impatient to take my order, I had to ask her 3 times to give me one moment since, I had to ask my mom what she wanted, In my order were 2 cups of water, As I Made my way to the pick up window. I asked her if she had taken my order again 3 times, Im not sure If she has a hard time hearing, As she hands me the water cups one on top of the other the one on top fell all over my vehicle, and my clothing, shirt, Pants. I told her why would you give it out like that, she smirked, and slammed the window, didnt even get me Napkins until I requested them, Yet again slamming the window. I asked her for her name again 3 times, I heard Irene/Ingrid, as I waited for my order she was talking to the gentleman with her I'm guessing his name is Anthony that's what the register name was under, I asked for a manager he said "manager was not there right now" I asked him what is she he Said a " Shift Leader." Im a manager myself, and Im disgusted on her management skills are horrible, I don't know if she is a aware the customer's are the reason you have a paycheck, at least put an effort in customer service since that's a huge...

Waited in the drive thru no response waited 5 mins said hello for ever felt like I was lost. I even honnked nothing... Finally moved up then they instantly took everyone else's orders front and behind. When I moved up to the last window they repeated everything i ordered 3 times like bunch of 3rd graders! first after I ordered what I wanted they repeated it 3 times! First i said yeah to the order then he announced it out loud then another guy from the cash register repeated it loud for a 3 time then did the same with my drink then the fries so annoying everyone looks high on crack save yourself the trip just don't come here unless you want nothing but chaos and stupidity. I would give them half a star if I could because they spit in my burger as well fries were garbage Cold and un crunchy not done raw fries.you looking at idle forever in the drive thru and burn a bunch of gas this is the place. Just save yourself the headache food quality is disgusting here...the food and the inside of the place! if a inspector saw this he would shut this place down instantly I fell sick after I ate the food yuck I thinking of puking it out...

TERRIBLE SERVICE!!! Went through the drive thru at at 7:45 am and ordered the #25 Extreme Sausage and was charged correctly. When I opened the wrapper I saw that it was not the right sandwich. I was not far so I went back and let the cashier know I received the wrong product. At this point my mind set was people make mistakes. She looked at the receipt and asked what did i want. I said, whats on the receipt please. She then said that is the extreme sausage. I replied, "it is not" as a statement of fact. The cashier then insisted that it was the extreme sausage. Then, in a little more of a frustrating tone I said open it up. She said you need to calm down, I was obviously starting to get frustrated as she was convinced there was no way she was wrong with out looking at the product. While I dont necessarily believe in this saying all of time, but the customer is always right. If your people don't want to work with customers/public then perhaps review the team you have on staff. In the end, no apology, and the food was handed to me without any closing comments. Just placed on the counter in front of me....