Jack in the Box — Restaurant in Garden Grove

🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩🚩 Poor Service! I went to Jack in the Box via drive thru and ordered 2 chicken sandwiches and two value fries. I get to the window paid cashier and thought about sauces when she came back I asked her for two sauces she hands me the bag shuts the drive thru window and takes off! I look inside and I only see 1 sauce and now the manager is at the window I ask for another sauce she then tells me they charge for sauce I told her you have nothing posted about additional charge for sauces(see pictures inserted below) she then points to the sign not on the menu or anywhere else(see picture inserted below) I can only have sauce if I order chicken strips and chicken nuggets(side note chicken nuggets and strips taste like camels knuckles and toes) I say thank you and drive around back thru the drive thru and reexamined the menu NOTHING MENTIONING ANY CHANGES OR NEW CHARGES AS SPECIFIED BY THE JACK IN THE BOX MANAGEMENT. I pull back up to the drive thru window and unbelievable the cashier was back at the window doing her job. I told her I wanted a refund when the cashier refuses to try and communicate with me when I request sauce and then the nerve of trying to charge me after I had already paid a additional 27 cents for a sauce I went to McDonald's (receipt attached) anyone questioning the truth of any of my post will always be presented with the facts! I will not be return the Jack In the Box on Valleyview in...

I ordered a chicken teriyaki bowl. I have had this at other Jack in the Box locations and it was delicious. At this location, it was awful. I couldn't eat it, because I was afraid I would get ill. I got in the car and returned it. The drive thru had 6 cars, so I attempted to go in the dining room. It was locked although it was 8:30pm and the posted time said it closed at 10pm. So I waited 20 minutes in the drive thru. The girl was so rude. Although I received a refund, I thought maybe I would be compensated for my time and effort. For a future visit. Well, bc of the rude girl and terrible food and experience, I will not be returning! I suggest you also rethink...

Brand new, shiny Jack in the Box location! Interesting location right in front of Starlight Cinema, it's a sharp right off of Valley View into the driver thru lane and then the exit is into the car wash exit area.

Looked super clean and the staff were very nice. One voice over the drive thru speaker and then one person at the window who didn't seem brand new or is a super fast learner! Both were efficient and helpful. We didn't have too repeat ourselves AND we got everything we ordered.

Our food was yummy, fresh (for fast food), and gave us a break from McDonald's right next door.

Will return for...