WaBa Grill — Restaurant in Garden Grove

I give this place two stars only because I got better service from the cooks in the back than the younger cashier up at the front. I ordered online and went to pick up. The young cashier had her mask under her nose and she didn't greet me. That's was fine, until I told her I was here for a online order and gave her my name. She went to look and didn't see my name, and then she just proceeded to continue to work on what she was doing. She looked at me but didn't say anything. Something along the lines of "we're working on it" or something would have been enough. Customers came in and out and they were helped while I waited. She then left on what seemed like a break and the cook took over the cashier. Everyone was helped while I waited. The cook acknowledged me and then went to look at the orders and gave me my order that was sitting on the counter. She apologized, and that's fine. What I don't like is that the younger cashier needs training on customer service. She talks to people like she doesn't want to be there. It turns me off from returning to...

(UPDATE: It's great to when a company is paying attention to their customers: i was emailed by corporate within the hour of this post, stating that the management from the location would be contacting me soon to discuss and correct the issue; and that's exactly what happened....very happy customer)The food was great but customer service was definitely lacking I asked for a beef bowl but requested to add shrimp my wife ordered the same thing with two small drinks total came out to $38 and some change I paid it and was handed the receipt and the employee quickly turned and dissapeared. I then noticed that she charged me two shrimp bowls (the most expensive on the menu) and added a side of beef at $4 and change each, I'm not one to complain, but the total made me question if that's how they train their employees. I mean I did order from the menu and ultimately I got what I asked for but the receipt clearly showed that the employee charged me the more...

For your safety and your families safety. DO NOT GO HERE.

Went in yesterday and found that their safety measure for dealing with Covid19 is extremely lax.

I've gone to other Waba Grills and they had everything ready. Sauces were prepackaged and others came in packaging. Utensils and drinks were taken care of by employees with gloves and masks. No other person but the employees touched anything.

This location sets gloves on the side but i literally watched as customers touch the surfaces like tongs, sauce pumps, utensils, plastic containers etc, without gloves. So, Those surfaces could be touched by hundreds of people. Its not sanitary.

They need to up their safety for the public and their employees.

Less contact from the...