Golden Bowl — Restaurant in Gardena

So, we just had our order cancelled by the young lady working the phones tonight. I ordered a Golden Teriyaki Bowl but realized that the avocado was not on the bowl after reviewing the submitted order.

So naturally I called the store seeking assistance to find out if somehow we could add the avocado. The young lady stated that there was nothing that she could do - that maybe Doordash could help because we have to pay for it. Which of course I understand.

I ended up going back to the Doordash app and noticed the "add items" selection. So I get excited because I will be able to add the avocado to the order. Nope! They don't have it as a side or option on the app. I'd have to order a meal and add it. We didn't need another meal.

So I called the restaurant back, & I explained to the young lady that I found the add items button to add to the order however, avocado isn't an option & maybe she could suggest it to the owner.

She SNAPS! "Ok well, I can't do anything about that maybe I'll tell them!"

I let her know that she does not have to react negatively with an attitude I was only making a suggestion and that is rude.

Tell me why, SHE CANCELLED THE ORDER! & I couldn't call back but the store is still open & now the lines are busy. She did not tap in & use any personable, resolving, or understanding trait. She resorted to cancelling the order & retaliated because she was told that her attitude was rude.

The world we...

I stopped by through the drive thru on October 5th at 6pm. My boyfriend ordered a chicken and shrimp plate and unfortunately the shrimp were very cold. My boyfriend nicely went back to the restaurant and let them know about the shrimp being cold. With a nasty attitude the employee told my bf that his boss would be here tomorrow and to come complain to him then. My bf wasn't asking for a refund or anything. All he was doing was letting them know that the shrimp was cold. My bf could get sick from this cold shrimp and the employee couldn't even apologize or offer to remake the shrimp ? It's very unfortunate the kind of customer service we got today because we are frequent customers /: This employee should definitely remember that customers are the reason we have a job. ...

Mexican guy working in the back needs an attitude adjustment before someone does it for him.

My boyfriend ordered a bacon cheeseburger PLAIN. He noticed they put mayo and went back to have his order corrected. The same guy who took the order screamed from the back “YOU ASKED FOR MAYO” and got a whole attitude. ATP we asked for a refund.

Bro has a bad attitude. Doesn’t wear gloves and his nails were FILTHY!!! At the time he took our order we didn’t think he’d be preparing the food or else we would’ve went elsewhere.

The girl working the counter was extremely pleasant kudos to her but we’ll definitely...