El Camino College - Financial Aid Office — Local services in Alondra Park

I just recently called to get basic information about my refund status, but their faculty is really incompetent when acquiring info about financial aid. They seem not to care about what they are doing since they are eager to hang up on your call without full context about information you're requesting, making almost every phone call socially awkward with a faculty member. Above all, terrible service and...

I went to ask for help about providing documentation as I am a special case and cannot simply just file for tax return and the staff told me to contact the IRS myself with no help about the info I gave her clearly knowing I wouldn't be able to file for a return, I had to literally search it up online for hours about what to do in my case, how is the Internet helping me more than...

i recently submitted paperwork, yet they continue to send me notifications that they need the same paperwork I submitted. they are a little to relaxed and not as eager to provide help as id like. i am also on hold for an extend time every time i call. couldn't get through right now when i called. However, i guess they get their stuff done cuz there...