Hanini Subs — Restaurant in Garfield Heights

I ordered through Doordash. 2 burgers and loaded fries. $30 total. About 45 mins. The burgers were delicious and cooked perfectly. No onions just as I asked. BUT, the 'loaded fries' had to be tossed in the trash. There was no description of the food item and the only options were chicken or steak. I have NEVER had or seen loaded fries that had mushroom, onion and green peppers??? 🤢 Even the picture only showed fries, melted shredded cheese and what looked like steak. I would have added a request for none of that disgustingness in my food to be added. I'm glad my boyfriend spit out the mushroom before I decided to try a bite because I am ALLERGIC to mushrooms!!! Wish people would think before doing "special" or "extra" things to regular...

I called yesterday to order a corn beef combo with fries and a drink. I went there to pick up my order. I went home and was missing fries and drink from the combo. I called to tell them that they had forgotten my fries and drink. The guy said I wasn’t charged for the combo which is why I didn’t receive the fries and drink. He said to come back and get it. I drove back.. and because of their miscommunication he said he needed to still charge me. The difference was only $2.00 but it’s the principle of the matter. I ordered the correct item but the employee did not communicate with the other employee which caused me an inconvenience of having to drive back. Soooo I will never spend my money here again &...

The chicken salad was delicious. A nice large amount was distributed. Chicken wells seasoned very good . I noticed the mushrooms were canned, not fresh. You can tell the difference. Instead of putting certain items on your salad, you may want it on the side, for example, jalapeno peppers, pickles, etc.. they will charge you for putting those items in a side cup. I didn't agree with that, the choice of salad dressings, you can get those on the side free. If you want an egg on your salad you have to pay for it. I've noticed lots of great things on the menu. I will continue to go back there and also try new things as well. The overall price, I think, is reasonable. The customer service was great and...