Little Caesars Pizza

It's been 12 Days!!!! On 2/17/24 my pizza order was scheduled for pickup at 8:34pm. Upon arrival I noticed that the store was closed! It's Saturday night 👀👀. What pizza store is closed on the busiest night of the week?! I called the following day in hopes to speak to a manager. I would of loved to have my pizza order made a day late with possibly some bread sticks added for my inconvenience. The manager was not available. I asked when the store manager would be in. They asked for my name and number and they would have him call me. After I didn't receive a call on the 19th, I called their corporate office. The customer representative also tried to call the store and he there was no answer. The courteous representative (Eli) assured me that a regional manager would be contacted and I should receive a refund that day. Nothing! I called the 22nd,26th, and the 29th. It's been 12 DAYS already! Stop brushing off your consumers! This is a Franchise store. The owner needs to do better! If they are careless enough to close when their sign and online service says their open. Then they are extremely disorganized behind the scenes! I will not spend my money where I'm not appreciated. When the people refuse to support them financially. Reckless franchises like this store will have an opportunity to treat their customers with respect and give them the great service they are entitled to. We The People Deserve Better!!!