Pizza Hut

Horrible service. The store Manager Shabazz?!😂was very rude.... very unprofessional and disrespectful to my wife. Over the phone.(Fake tough pizza guy) He actually sounded so depressed working there. Was sad tbh. We placed an order online along with tip...waited for over two hours....their incompetent driver dropped off our food at the wrong address. We called and asked the whereabouts of our food...we were told we needed to talk to the manager because the driver claimed he dropped it off at the correct location. Only to realize it was at the wrong address....dummies... we asked for a refund we were told no and that he would remake it. When I asked how long it will take lol tough guy (Shabazz lol) replied whenever it’s out the oven. Listen...If you hate your job that much(sounds like you really do)..and you don’t wanna slang pizzas all day. Go to college lol.... learn a trade...be a plumber ?! You mad at me because you come home every night smelling like tomato sauce and bad decisions. It’s simple we paid for a pizza... we never received a pizza...refund our money? No?! Lol ok make a new one. Don’t want to do that either ? You’re in the wrong place my guy. You slang pizzas...it’s ok lol but get in the back and fire up that oven. 🍕 We did call Pizza Hut’s customer service (great convo by the way)and your name and the incident has been sent to HR via email. I have all the email traffic. According to the representative we talked to (Mr Shabazz ) isn’t store manager material ...should and will be fired, so look out for that email buddy. Also, we were advised by Pizza Hut customer service that if our money isn’t refunded in the next few days to file a police report against Mr. Shabazz for fraudulent charges. You sounded so tough over the phone. It was a simple fix.All you had to do was be respectful and remake the pizza lol Think about it...YOU guys messed up and had the audacity to not refund or remake a pizza. Poor judgment on your part.