Cleveland Clinic - Sports Medicine Center — Local services in Garfield Heights

I’m giving this review a 5 for the nurse, Rachel and Sharita , and a 1 for the Dr. I made an appointment with Dr Menachi to get a knee injection because my dr is no longer there. When I got there I was told he didn’t do knee injections but the nurse said she would check. How are you a knee orthopedic dr and don’t do cortisone shots? Anyway, the nurse came back and confirmed he didn’t do them instead of him coming in to see me and to tell me himself. I thought that was very unprofessional. Fortunately she was able to get me in with another dr about 45 min later, unfortunately I was not able to go back to work and I don’t get paid for time missed. This should have been told to me on the phone. I probably will not be keeping Cleveland Clinic to treat my knee, even if I eventually get a knee...

Had outpatient surgery today with the ambulatory surgery center. Nurses were phenomenal, anesthesiologist listed to my worries and made sure he took extra care with me. Did a block prior to the OR and talked though the entire procedure and made sure I was comfortable, block was so good that I came out of surgery not needing any pain meds whatsoever. Staff in the OR were caring and made sure I knew everything happening, down to the anesthesia going in the IV. PACU nurse was the same as pre op, which made it more comfortable as she knew all about me. I was in and out in 4 hours, and I am still pain free...

Radiology lolia and coordinator wasn't nice at all I been there 15 mins late for my MRI and shoulder pain injection it was two appointments 1:30 and 2:00 clock they canceled on me they said dr dont have time and they make it delayed two more weeks for me to reschedule again everyone talking about leaving home soon they didn't listen to patient they were in hurry I dont recommend I hope cleavland...