Church's Texas Chicken — Restaurant in Garland

!!!NO LONGER PAYING FOR POOR SERVICE!!!! This is my 4th time randomly visiting this place. And they either closed early because they run out of chicken. So, I ask: Question: what is Church's Chicken with no chicken? Answer: A church on Sunday morning with no Pastor and No chicken, no worth much!!!!! On 9/14/2022, Ashley the so called manager was on duty and proceeded to tell me once again, they had no chicken and there was a 15-20 minute wait. I asked are you giving me a free drink or biscuit for the wait? She said she has been told over and over by her boss and upper management that they cannot offer anything to the customers for not having fresh chicken on hand when customers arrive. Look, I think service is going down with the economy. How are managers able to remain in position when they do not properly plan each day or week for chicken. And how dare you not have chicken and then not even offer the customers a free drink, water, biscuit. As, I begin to ask Ashley for more information so I could write it down. She got frustrated and said, what kind of drink you want because I do not want you to give me a hard time? THANKS BUT NO THANKS ASHLEY, THE LOOK ON YOU AND THE WORKERS FACE, LET ME KNOW YOU ALL WERE GOING TO DO SOMETHING TO MY CHICKEN. I AM NO LONGER WASTING MY TIME AND MONEY ON POOR SERVICE. ANOTHER EATING PLACE CANCELLED!!!! NOT WORTH IT!!! Please visit your locations and retrain your managers and their employees running out the thing you sell, the thing that makes you you, CHICKEN is not...

Today is April 17 2025 and we ordered a 8 pc Spicy with fried okra and butter corn and 5 apple pies . Everything was awful . Pulled up to drive thru for an order placed online . The drive thru Lady told us that it would be an additional 15 minutes for the spicy chicken so we requested regular. Pulled to the window and was told to pull straight forward for 6 minutes for the fried pies…. 35 minutes later I leave the truck enter the restaurant and proceed to ask about my order. Prior to entering restaurant the parking lot was full after 35 minutes it was empty so once inside I find out the order had been ready and was sitting in the warmer, so instead of replacing the old chicken the manger just hands it to me and apologize for the misunderstanding on their part. Once home we see the okra was darkly fried and taste like old grease as well as the chicken . This was our second time trying this place but will never return to this place in Garland, Texas . We spent well over 40.00 dollars of USA money. I shall continue to report this place and others like it until it is closed...

This location used to be the best out of all locations, but Churches is becoming a scam. Went here Sunday night and the texture was off on the chicken tenders, they also had no taste and were cold and dry. The leg and thigh were stale and tasted/smelled like they were a week old. Secondly I ordered the jalopeno cheese bombers but when I bit into them they had no cheese or jalopeno in it, it was just the crust. This is the second time this has happened at Churches. If they know they are running out of cheese or filling for the jalapeno bombers they need to let the customers know. I really hoped it was just the young cooks that were there that night. But they probably just reheated old chicken instead of cooking fresh. Either way, this will be my last time frequenting Churches at any location. Their is just no consistency anymore in the way they cook their food. It's either too greasy, stale, cold or dry. Too bad, this was one of the best locations I...