Great American Cookies - Firewheel Town Center — Restaurant in Garland

Same owner, still great service and great people. This review will mostly be about the cookies.

• This use to be the Nestle Toll House cafe. This was rebranded to Great American Cookie.* Was kind of of sad because I'm team Nestle. Came here on a Saturday. Bought their cookies to eat-in, but my husband notice it's not the full cookie menu. I'm not certain when the store rebranded, maybe still new and not the whole menu served? We got half dozen, but didn't finish the cookies. It was kind hard and it's not as flavorful as Nestle Toll House cookies. They also no longer make the mini cookies anymore since it's Nestle. That's my reason for the visit and a cup of coffee. My toddler was sad the mini cookies were no more and he's not a fan of great american cookies.

They still have coffee but I believe the panini and pizza are no more.

Not a fan of Great American Cookies cookies, so a bit sad that is got rebranded. So, we won't make our usual stop...

Customer service was ok the younger guy was nice. I got a turtle cookie, looked delicious tasted bad. Cookie was very hard. Great American cookie is known for its soft delicious cookies. This franchise is doing a disservice to the brand. The other guy, (older guy) approached me and I informed him that the cookie was hard. He looked at me as if he was displeased and like what do you want me to do? He Said nothing. I said well can you warm the cookie or give me another one. He warmed it for me that didn’t help. I’m disappointed. Those cookies aren’t cheap. Do better. Don’t serve old...

I recently visited this incredible cookie place, and I was blown away by the exceptional experience it provided. The cookies were soft and simply divine, melting in my mouth with each bite. The service was beyond compare, with friendly staff who went above and beyond to ensure my satisfaction. Additionally, the inclusion of real fruit smoothies with natural flavors was a delightful surprise. From start to finish, this cookie place exceeded all expectations. I wholeheartedly recommend it for an unforgettable cookie indulgence accompanied by...