Skillman Wok — Restaurant in Garland

I really didn't want to be put in the position to say this, but this place is very discriminating against certain ethnicities. When it comes to delivery drivers, e.g. Door Dash, Uber Eats, etc, they look down on them if they have a darker skin tone and treat them as though they are going to steal the food. They asked one very polite driver to see his phone after he asked for the order by a specific customer's name from the driver application's give route, and asked him to show them the phone and select "deliver in progress" before she handed him the food. He politely stated, "I don't mind showing my phone, but I notice that this only happens at most Asian restaurants. Is there a reason for this?" She replied, "This is because some people will take the food back to the car and eat a free meal." The driver replied with a smile, "if any driver does such a foolish thing, they will be deactivated, because they are identified in the app as being the person on route on the map." With that said they won't be a driver very long. Despite being disrespected, the driver tried to empathize with the lady with that thought and statement. One of the boys at her right-hand side wrote down his license plate number and the other one just stared out of the office door. As the driver walked out, the lady started yelling in her own language to the boys. It is as though trying to reasoning made it worse. That driver was me. Out of all deliveries that day, this one was the worse; however, this is expected, as I often have some sort of uninvited social issue with interactions with most Asian restaurants. The nicer you are, the worse it seems to become. I didn't notice this as much until I started delivery driving for some extra cash. When I am in professional attire as a customer, it is (sometimes a little) bit different. Their tier standard people are often judge by are wealth, status, and race. My Asian comrades confirm this behavioral practice. The disappointment comes when you try to remove the negative social interaction expectation buffer, forget about it, and try to deal with it like you deal with any other restaurant, by greeting them with a smile and being respectful, they will burst your bubble with bia contempt and disrespect which is so deeply engraved in the culture, I don't think they notice or consider the social disparage in that regard. No hard feelings, I believe that many people have issues like this. This information is to bring awareness, so that they can become better stewards for the public. Good customer service is the forefront of such a business. I just may be denying all orders from this location from this point going forward to avoid the negative experience. Peace...

The food is very good however the prices are a little sneaky with the delivery charges. you must order $10.00 with of food before any other charges including tax and delivery charges. A $8.95 entree will cost almost $12 with delivery and no other food. I asked why so much she relied that I was not in the 1 dollar delivery area I was in the 2 dollar delivery area. No statement about how far the area was or that the delivery charges could change at anytime with out notice. Google puts me at 3.4 miles away and a 8 min travel time. That seems a bit shady to me. Also read the Menu cover and it states they can amend anything contents with out notice! I have ordered food from the dinner menu and was served a smaller portion for lunch compared to dinner and was charged the same amount for less food. I order the same dish often. Pay attention to the charges and ask for a recept!!! I never got one for a cash ticket. I had to call back to get an explanation after the fact. I will look for other places to try with more consistent food...

I ordered vegetable chow mein and vegetable kung Pao (extra spicy) online for pickup. Both menu items on the online ordering site list out the ingredients/vegetables included for each entree. Both menu items came with mushrooms even though that’s not an ingredient listed on the online menu for either entree. In addition, the vegetable chow mein had bits of chicken in it - I am vegetarian so that entree was inedible to me. The Kung Pao had zero spice and the sauce was oddly ginger-flavored and gooey; not remotely close to what Kung Pao sauce should taste like. I called to let them know about my order but was asked to leave my number so the manager could call me back later because they were too busy. No thanks. I won’t be...