Ragin Cajun Crab — Restaurant in Georgetown

The Item we ordered came with Sausage, there wasn't any. I called the number, but no one answered. I saw that it stated that they close at 8:00 PM ( It was 7:20 PM) so I started driving and kept calling the number to have them get the sausage ready. I found the chat feature and told them I was missing the sausage. It took almost 10 minutes for a response offering me $10 off my next purchase and the sausage. I responded that I was already at the "Restaurant" and would like my sausage, which I wanted for dinner. The sign said "open" but the door was locked. No one answered the phone or my knocking at the door. I was standing there for 10 minutes, it was 15 minutes before closing time. Finally, someone came to the door, unlocked it, and let me in. I waited for my sausage and left. Naturally, the food my family set aside for me was cold by the time I got home. I was told that the flavor was good but it all was overcooked, rubbery and the shell food items were hard to remove from their shell. This place has been a huge disappointment. When I first tried them at the Georgetown Food, Wine and Beer festival, the food was amazing. So I was looking forward to having it for dinner. HUGE letdown. In addition to not being able to at least call and talk to someone is just unheard of. Then add that you can not enter the business during normal business hours when the sign even states "open". How can you run a business like that? Is that even legal? I will not come back and consider the amount of money I spend ($83, which included a tip), wasted. Why did I even tip? My advice to all other people: DO NOT pre-pay and tip. Tip when you get there and INSPECT your order. Then Tip. I glanced at some of the reviews, that really loved their food, they were able to eat in the restaurant and enter. So maybe my experience was just a fluke. But still, there was no reason not to answer a call. I am...

This is the third boil I've been to, and sadly, the one I've enjoyed the least. We did take out. It was a little bland. Yes, we wanted mild, but our previous experiences found mild to be quite flavourful. This didn't have nearly the wow flavor wise. The scallops were chewy and dense. The corn seemed tough (old), and the potatoes were done perfectly, but the sauce didn't help them out as they should. The staff was friendly and helpful. The ambiance, it felt like a purely take out place. There was ample parking. I wouldn't not eat here again, but I was expecting more flavor and fresher ingredients. If you're looking for a boil, it'll do. (We're not from around here, so there may be better options in the area for a low country boil, which reminds me of a jigs dinner...

Review based on today…Went here last night (dined in) 6/17 and the service and food was GREAT!! EVERYTHING was fresh and flavorful. Called in an order for take out today and was told to pay over the phone so I went inside and ordered. The young lady was not pleasant, food came out my hush puppies weren’t there, fish po boi is literally over saturated w/sauce to the point where it’s seeping out the platter (can’t even eat it). The fries are soft and not seasoned. The wings are dry as hell barely any sauce. STAFF from LAST NIGHT should work in the afternoons (my opinion) … do better customer service & presentation is everything !!...