Subway — Restaurant in Georgetown

Have had a few good experiences here but unfortunately when I went to get a sandwich today they did not have one of the meats that is in the sandwich I ordered . I told them no worries and just put more of one of the same other ingredients on there instead. They did and then charged me for extra meat. I asked why as I was just getting the correct amount of meat on the sandwich and they told me that there were no substitutions allowed and they would have to charge me extra. I told them that I would have been just fine with what was supposed to be on the sandwich but they were out of the correct ingredients and I really was not asking for anything extra. The employee went to the manager and the manager said that they were correct in charging me more money for adding more of one ingredient to offset the fact they didn’t have the other. Was I just supposed be fine taking the sandwich with less than what was supposed to be on there because of their lack of inventory? Not a money issue, it’s a principle issue. Do better.. will go to Jimmy Johns or...

Awful customer service and food made me sick.

If i could leave less than one star I absolutely would. I placed two orders through the app and had my mother pick them up. When she arrived she wasn't greeted, was practically dismissed and only given one order. When she explained that there were multiple orders the employee got an even worse attitude, snatched the sandwiches from behind her and threw them down on the counter in front of my mother. The disrespect shown towards both my food and my mother was utterly appalling and I will be leaving a public review until this situation is rectified.

Update : Shorty after writing this review and having ate my food I've gotten incredibly ill. Diarrhea and heavy vomiting so either the upset employee didn't properly make my food, or intentionally put...

I am not sure who the older man is that works here, but he is extremely rude. I came through the drive through for 2 foot long subs. When I finished the 1st sub, he asked if that would be all. I said no, and began the second sub. He stopped me, midway, and said "exactly how many more subs are you getting". I told him that would be the only 2, not that it matters how many subs I am ordering. Then, after I finished with the 2nd sub, which was an oven roasted chicken, he asked if I wanted it toasted. I said no thank you. He turned to me, scrunched up his face and said "you want a cold chicken sub?". Over all his demeanor said he did not want to even be there. At least the food is...