Burger King — Restaurant in Georgia

Good, standard BK fare. It's a brand you can count on for good burgers and fries. But today was an experience that deserves comment. I went through the drive through line, ordering 10 different sandwiches, 10 nuggets, and 5 fries (feeding a small army at home). When I got home, we were missing 2 sandwiches and 1 fry. I called the store and the manager answered. I explained what happened, and she asked if I was able to come right back. We live nearby so this was not an issue. When I got there she was packing up my missing items and handed them right to me, no questions asked. She apologized profusely and I could tell that she was having a heck of a time in the kitchen this day, training new staff and it was a busy Saturday lunchtime rush. For her to have just "made it right" on the spot was good customer service. Apologizing and explaining what happened made it GREAT customer service. She concluded by wishing me a very good day. I wished her one back.

I have learned over the years, when you see someone who is struggling take time out of their own struggle to help someone else with theirs, that is genuine care and concern, and should be commended. They may have not got my order right today, but thanks to this great manager, they've got my business going forward. Thank you, V. You are a great example to your new staff, and I hope they learn these great...

DON’T USE CREDIT CARD THERE! Went there on Thursday Jan 7th 2021 at 7:15pm. Only drive thru was open.

Service was SLOW. Only did 1 car at time! Had to order, pay, and get food before they took another car order.

That was bad enough, but when it was time to pay, it TOOK way too long for them to give me my card back after handing it to them.

He didn’t swipe it as soon as I give it to him. It look like they took it towards the front counter and then finally brought it back to the drive through cash register and ran it.

I was suspicious because credit card skimming had happened to me before at a restaurant.

Come find out, 3 hours later I get a text from my bank saying I had 12 suspicious Walmart transactions declined ranging from $21 to $1047!

Glad fraud technology caught. But it’s a sign that who ever owns or manages that location has HORRIBLE oversight! Will...

This by far has to be the worst Burger King I’ve everrrr been to,the manager was very rude slammed the window in my face and literally got mad at me because him and his sorry a$& crew aren’t doing their job correctly…I’m a manager at McDonald’s so i definitely understand the struggle of being a fast food manager but when I ask for my food to be fresh that is what i expect because i meet those same expectations for my customers however getting an attitude with me for something that could’ve been prevented in the first place is absurd and he needs to be retrained on proper customer service and proper management skills or take his sorry a$& somewhere else where he doesn’t have to deal with paying customers such as myself.., I’ve never complained at all about something as simple as a chicken sandwich but his hospitality skills are at an...