Pizza Hut — Restaurant in Georgia

Normally I would rate this Pizza Hut as average. If you like Pizza Hut pizza you will most likely be satisfied with this location. However, today they dropped the ball and get 1 star. My wife got honey bbq wings that were completely raw. I mean RAW. I may be a little sensitive but raw chicken is a HUGE no no. Actually I would give a negative star if I could because I just spent over 20 minutes on hold to report that the chicken was raw and could cause illness before I gave up. Then my wife tried and got a call center operator that didn't speak English in a way we could understand and he said "I'm sorry for your inconvenience." 5 times until we figured out that's what he was saying. Raw chicken is not an inconvenience. It is a health hazard. I do not mean "undercooked" chicken btw. Every boneless wing was completely raw under the breading. And it's not really the hazardous raw chicken that has me upset, it is the fact that we can't even talk to someone that is currently inside of the building to let them know that they may be doing something dangerous. Anyway.... good luck and make sure you have good health insurance before...

I have read all the reviews before and I have to say, I have experienced a lot of those. However, since the pandemic, this restaurant in Rockmart was one of the first fast food to open their doors for eat in. The place was set up for no one to eat however, they treated us great. The pizza was great, and when we asked about some items that they no longer had, they explained about the shortage of supplies and how the company wasn’t sending out the premade items as much.

Now the five stars goes for 4/14/22, I had called in a large Meat Lovers, a medium 2 topping (I bought with My reward points) and single order of cheese sticks with extra marinara sauce. On the internet. So when the delivery who delivered earlier arrived, he was able to do the contactless delivery, he stayed while I checked my food, and spoke while I checked. He was a wonderful customer service rep, and very polite. The Pizza Hut owner from Rockmart May want to take the delivery driver and give him the training for management. He would be great. Thank you Rockmadg Pizza Hit for another...

I am VERY unhappy with the online ordering service. The system kicked one of my items out for some reason when I was checking out even though it let me add it to my cart, and it was there when I entered all of my information. There was not a way for me to stop the charge before trying to fix the issue. I tried calling. The call center tried to transfer me to the store. I tried 4 times, letting it ring for several minutes each time. No one ever answered the phone for me to even try to correct the issue or see what happened, or let me add an item if they didn't have that one; therefore i never got the I wanted for dinner to even rate it. When the person dropped off the food, they put it on the table, ran the bell and took off before I could even get up from the couch to tell the person delivering my issue. I will not be ordering from them again. Others aren't afraid to wait for you to answer to door (no I did not designate them to on the porch with no contact). There are other pizza chains in our area that I can actually get in touch with. I'll spend my...