KFC — Restaurant in Rockmart

I am surprised that the KFC part is still open. They are always closing early, and always out of something. I go there about 2 times a month thinking how nice it will be to get some mashed potatoes, or maybe a nice chicken sandwich, and always end up buying taco bell because KFC is out or closed. Seriously how do you run out of chicken and mashed potatoes at a chicken place?! Furthermore the staff acts like its normal to be out.. probably because its become the norm!

Yesterday, I thought it was my lucky day! They had the classic chicken sandwich and they were open! I ordered the sandwich and was so looking forward to a nice juicy crispy bite of that chicken dressed with mayo and the pickles.. The staff was nice enough, the food seemed sort of hot (good temperature) but then i tasted it.... RANCID FRY OIL! With all this closing early and never having any food to cook, why isn't the oil at least serviced properly? Management gets a D- here.

What a way to waste...

I decided to give KFC a try after years of not patronizing their restaurants. Mostly I decided to try because of the promotion currently running for a free bucket of original recipe chicken with a $15+ purchase. I ordered 8 tenders ($19.99!?!) to get the free bucket. To say I was disappointed would be a massive understatement. The tenders were tiny, scrawny things, one of them literally less than 2 inches long. Were it not for the sauce, there would have been no flavor. The bucket of chicken can best be described as "swampy." Even though I had to wait longer than anticipated for them to "finish cooking fresh chicken", it was soggy, greasy, and lacking any kind of seasoning. It was pale in color, the skin/"crust" sloughed off like skin on a burn victim. We ended up throwing it in the trash. If this experience is the standard now for KFC it seems I haven't been missing anything ... and...

Gross. No wonder why yall have a 3.0 rating. My dad was visiting us and my husband and him went to pick up a family meal. Y’all were out of gravy so they had to go to Bojangles to get some. The skin on the fried chicken was soggy and falling off of the chicken. Nothing crispy about it. There was a hair in the bucket of chicken and also visible flakes in our mashed potatoes. We will never get anything from this location again. PSA to consumers, this was the only pic I took but my father will be sending the others to corporate tomorrow.

I’m editing to add that my dad was so upset about the matter he called today and we were offered a free meal. No thank you. They refused a refund as their receipt paper, like their gravy, was also out so we didn’t have a receipt. We can prove it on bank records but not sure what will come from that....