Starbucks — Restaurant in Georgia

I’ve been to countless Starbucks locations all over the country—airport ones, city ones, cozy little drive-thrus tucked away behind gas stations—and never, never have I encountered anyone who radiates as much warmth, energy, and genuine kindness as Haylie. From the moment you step up to the counter, you can feel the difference. She doesn’t just greet you with a “Hi, what can I get started for you?”—no, Haylie greets you like you’re an old friend she’s absolutely thrilled to see again. It’s like sunshine walks into the room with her.

Let me tell you, this girl could turn a gray Monday morning into a glittering Friday afternoon just with her smile. I came in feeling tired and grumpy, barely awake, and by the time she handed me my drink, I was practically skipping out of the store. Her cheerful “Here you go!” and the perfect foam heart on top of my latte honestly made my entire week. It wasn’t just coffee—it was joy in a cup.

And it’s not just that she’s friendly; Haylie is flawlessly efficient. The line could be out the door and somehow everyone’s order is still perfect. She remembers names, she remembers orders, and she somehow manages to make small talk that feels real—not forced, not scripted. It’s like she truly sees people, and in a world where customer service often feels robotic, that’s magic. ✨

Once, she even noticed that my mobile order name was misspelled (thanks autocorrect) and laughed about it with me when I picked it up—remembering the next time to actually write it the right way without me even mentioning it! That’s the level of detail and care she gives. She treats every customer like a human being, not a transaction.

If Starbucks could bottle up whatever energy Haylie brings to work every day and sell it, they’d never need to advertise again. The drinks are always perfect, but she’s the real reason I keep coming back. She’s the kind of person who turns a coffee stop into a bright spot in your day, every single time.

To whoever manages this location: please give Haylie a raise, a gold medal, a trophy, and her own holiday. Seriously. She’s an absolute gem, a ray of sunshine in espresso form, and this store shines because of her.

Thank you, Haylie, for making mornings bearable, for making caffeine joyful, and for reminding everyone who meets you that kindness is contagious. You’re the reason Starbucks feels...

I went through the drive-thru at this Starbucks a few days ago and had the most euphoric experience that a person could possibly feel at a fast food restaurant. I was in a terrible mood that day, and my normal Starbucks order is pretty complicated, but if you have half a brain and a shred of common sense, it’s not a hard one to follow. But, I digress. I was certain that this location would completely butcher my order (most do). I pull up to the menu board and to my great shock and awe, the most angelic, most celestial voice spoke to me and said, “Hey queen, my name is Bradley, what can I get for you started on this glamorously beautiful day?” It was like hearing a harp play fairy music for the first time. I proceeded with my order which was as follows: A venti caramel iced coffee with salted caramel cold foam, a triple shot of espresso, 3 pumps of cinnamon dolce syrup, NO caramel syrup, 4 pumps of dark caramel syrup, 3 scoops of vanilla bean powder, blended, with extra heavy cream, extra vanilla sweet cream, Carmel drizzle, cinnamon dolce topping, and caramel crunch topping. The most delicious drink to ever exist. And this sassy little gay boy replied with the nicest thing anyone as ever said to me. “Slay queen, scrumdillicious. Now sashay away.” Tears nearly swelled up in my eyes. That boy deserves an enormous raise. That boy is the EPITOME of what a true American blue collar worker should be. I will DEFINITELY be visiting this location again just for him alone. And Bradley, if you’re reading this, thank you for your service and slay the...

This was by far the worst drive-thru experience I’ve ever had. I went to buy a cappuccino for my mom, who’s sick, and after receiving my order, I placed the drink on my seat and started driving home. A few minutes later, I noticed the cup was leaking, and my seat was soaked with cappuccino.

I immediately returned to the store to ask for a replacement and some napkins to clean my car. I also asked if they could throw away the soiled napkins since there wasn’t a trash can nearby, but the employee refused. When I requested a refund, she rudely slammed the window shut and took all my food without explanation.

Frustrated, I had no choice but to call the police because my car was a mess and I hadn’t received a refund. I filed a police report and contacted corporate to address the situation. The customer service here is unacceptable, and now I’m left to clean my car and find food elsewhere. This location needs...