Subway — Restaurant in Georgia

As soon as I walked in, I asked if they had a bathroom, and the lady told me no. I walked further into the restaurant and noticed they did, in fact, have a bathroom. When I pointed this out, the server replied that it was out of commission.

I proceeded to order two footlongs and the new Doritos nachos. Midway through choosing my toppings, the server said, “Hey, you can go to the bathroom now.” I replied, “I thought you said it was out of commission?” She said, “No, it’s clean now.”

When I went to use the bathroom, it really wasn’t that clean. I used it anyway and came back to pay for my food. When I got home to eat, my wife and I noticed the bread was hard, old, and stale.

I feel like I got ripped off and hassled out of my money. Safe to say, this is a terrible establishment with poor customer service.

I would appreciate a refund or for management to reach out to address...

If I could leave 0 stars, I would. I sent my boyfriend into this subway so that he can pick up our food, after completing the order online. The order was to be ready at 6:40c and he got there right at 6:40. They were getting irritated with him because he couldn't understand them, so he called me and I told them what they needed to know and he hung up as they were giving him the food. 20 minutes goes by and it's 7:00, he's still at the subway. I texted him to ask him what was taking so long, and he goes on to tell me that they wouldn't give him the food because there was SOMEONE else's trash by his car. They refused to give it to him until after he picked it up and threw it away. The customer service...

Would give less stars if I could. Ordered 2 subs on the mobile app that were completely wrong. I went back just to have them remade and was told I should "be happy I got 2 subs for the price of one and that she wasn't remaking them." Ridiculous that they shame you for using a coupon for subway...

I asked to speak to a manager, and was told if I wanted to speak to a manager I should have come when he was there. I asked once again to have the subs remade, and the woman began swearing at me. She then refused to refund me, and told me to talk to subway, not her.

I don't know what kind of customer service that's supposed to be, but I recommend going somewhere that actually shows the customers a...