I am extremely disappointed in this restaurant. I called three days in advance with an eight sandwich order to be ready by 11 AM on a Friday. When I called Friday morning to confirm my order, they had lost my order and claimed they did not have enough bread thawed to make 8 sandwiches within two hours. They were very rude and questioned my order, and told me I said things I did not.
They also had very poor communication between staff members. I had been in 24 hours prior personally spoke to a staff member to make sure they would leave my order for the manager and the next morning. The next morning the manager did not know how to get a hold of that staff member, and she did not know where the order was. I will never visit this restaurant again, and I will recommend my friends and businesses do not...
Read moreEverytime I come to this store, the employees are just a bunch of dumb kids who would rather stand there in front of a store full of people gossiping than make any effort to help the freaking customers. Today I went in and asked the girl a question about my mobile order, she tries to tell me that the Thomas Crossroads location is all the way down by the interstate. 🤣 Do you not even know where you work, sweetie? I'm telling you, they are really dumb. I'm done, I'm not coming back to this location anymore. Any location...
Read moreHours indicate that the store opens at 8:30. Okay so I walk in at 8:36 and they tell me to leave because they are not open yet. Ok cool I’ll wait.. we all have our days. I finally get my food at 8:45 I go back today ... 8:35 and there’s no one in sight. 8:45 the employee enters the building. I finally get my food at 9:00. Maybe just open at 9 rather than 8:30. I need to know if I’ll be able to get a sub before work or should I find something...
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