Taco Bell — Restaurant in Georgia

8/13/2025 Husband stopped by the Taco Bell - Hwy 20 Samples Road for takeout late evening on way home. I texted him my list of usual tacos along with the new Taco Bell Chipotle Grilled steak burrito and usual Strawberry Passionfruit Agua Refresca drink. When he gave me my drink, it was very obvious it was NOT Strawberry Passionfruit Agua Refresca. It was no where close to being anything strawberry! What I got was a weird mix of 3/4 watered down clear concoction with very little orange mess in bottom of glass and asked him what is this? I literally sent him a text with picture of the drink and he said that was what Taco Bell gave him at the register. He said cashier even had the picture. Now tell me how did Taco Bell even make such a huge mistake like this? And to make matters worse there was some floating white square bits of freeze dried something other in the drink. I tasted it and immediately poured it out. NOT Strawberry Passionfruit Agua Refresca! Also took a bite of the limited edition Avocado Ranch Crispy Chicken taco, the chicken strip was so tiny and hard, did not even fill the taco as it was half size of pinkie finger! Told my husband please do not stop by that Taco Bell anymore. It was way too much money spent and not get what I ordered. I have had it with this Taco Bell - Hwy 20 Samples Road cheating me on my orders. Taco Bell used to be good place where my husband and I meet up to eat but no more. Just close this Taco Bell...

Service and staff was unprofessional and when I arrived at drive thru to pickup my mobile order, I was told the store was closed...it was only 9pm and they normally close at midnight. I proceeded to tell them I placed a mobile order and they told me to park at the front and they'd make my order. Once I arrived back home, I noticed the whole order was made wrong. Instead of black beans, we received old refried beans which I cannot consume. Also, the black bean quesaritos were made with ONLY refried beans and very little rice, rolled in a stale tortilla. I had to drive back to address the issue and once I asked who the manager on staff was, (Mario) they told me there was nothing they could do and that I'd have to cancel my order. The two male employees then said they suddenly had black beans and can remake the order. However, at this time, my time was wasted and so was my gas and not to mention, based on their unprofessionalism, I didn't trust them to make my order. So I gave them the whole order back. This location is horrible. The employees are unprofessional and lazy. Regardless of being understaffed, if there is an employee present, they should be doing their job. They are literally getting paid to do absolutely...

The guy at the register was very nice, but i bought a combo that came with a drink & was charged for two more drinks. There were three in our party. My daughter, granddaughter, & myself. We wanted two waters & a soda. I had to ask for my receipt and looked and we were charged for the waters. When i went back to tell the guy he took it to his manager I'm guessing. She didn't have a name tag or introduce herself. I told her that we got two waters & a soda, showed her on my receipt. She said that the cashier said we got a Mt Dew. I said yes we got a Mt Dew & 2 waters. She said ok and proceeded to give me a refund & then said that we could keep the cups. I said ok but I'm not lying you can come to my table and look. She could see us from the counter anyway. She said that we could go ahead and get whatever drinks we wanted. I took my money and walked away... We ordered the drinks we wanted in the first place but I was charged for the waters. ... We had to wait almost 8 minutes for our food. And there was only one more Lady behind us ordering. Which the manager and that lady were having issues too. Although i don't know what they were. It was my first time at that store and im not sure if or when i will go back to...