Subway — Restaurant in Germantown

The staff today (10/16) were so incredibly rude and terrible to me. As someone who also works in food service, I understand having bad days, everyone does. But no type of bad day would cause me to act the way these staff acted towards me. I consider myself to be very polite, especially to food service workers. I usually tip them. But I walked in and immediately was given a dirty look for whatever reason. I haven’t been to subway in a few years, so I wasn’t aware of some things that they didn’t have. But they were passive aggressive about that. The blonde girl doing toppings was nice, but the other girl was not. I told her I wanted a lot of one topping on my sandwich and that was it. She put very little topping on it and then stared dead at me. I very nicely repeated that was it, and then she quickly shoved the sandwich away. When I went to check out, I had a coupon and I scanned it, then paid. After I paid, the cashier then also very rudely said “coupon” and that was it. I understand you need the coupon, but there’s better ways to go about it, like “Can I have your coupon?”. I am NOT someone you have known your entire life, it is unacceptable to be treated like this. Especially when I was not rude at all, just a little...

The little guy that was working at this (Germantown Ohio) location 03/08/2025 at 5:55pm has to be the worst fast food employee in the history of teenage boys! Apparently the little fellow can’t read at all….. we ordered four sandwiches and not one was made correctly at all. I mean this tiny little guy couldn’t even get one out of four correct accidentally! lol it’s funny because when the girls are working in there the food is always made fresh and correct! This little tiny fellow has been in there the last couple times we’ve gone and he’s managed to screw it up both times and both times all four sandwiches. I guess maybe his attention span is as short as he is!?! If you see a little guy that can barely see over the counter I’d suggest watching him make your food every step of the way. I’ll be going inside and micro managing my sandwiches being made from this point forward. As I said the young ladies that are employed here do...

We are going to start going out of town for subway. They have forgotten meat, they have skimped, this time on my very first spicy nacho chicken sub that I couldn’t afford but wanted to try has no cheese or Siracha. The ultimate bmt is supposed to have double meat mine did not. My family did not get the extra meat that was paid extra for. Neither the steak or the chicken was heated up before being put in the sandwich. Asked for pickles and green pepper got none! The child asked for less jalapeño and got so many on there it was probably 4 jalapeños whole! It wasn’t some mistake this was done deliberate by some young boy who probably didn’t want to be there. It was not busy. There is never a manager there in the evening to complain to. I don’t want anything for free I want what we paid for! That kid tonight...