Shake Shack San Tan Village — Restaurant in Gilbert

I went here today for my first time. Having been trying new places and stockpiling reviews because College has been stopping me. Let me start off by saying, this place has the potential to better. Do not let that detour you from going here, as the establishment had good food but their name tells you what you should be there for. Yet, let me break down what I ordered and what my friend ordered on our excursion.

My Order: Shack Burger To start off my review, let me start off by the comparison of In and Out to Shake Shack. I heard this a lot before coming here from other students, let me say that it is kind of accurate. The burger I had in particular is very similar but this is where I have to throw some criticism. As a person, I have small hands, it is rare when a burger fits on my hand with my finger tips exceeding the diameter of the burger. If that doesn't say anything, then I will iterate it clearly, the burgers here are small. While not necessarily a bad thing, I must admit that the burger I had was certainly good. I won't say it is a must have burger compared to the Smoked Shack but it is a good basic burger. However, my largest criticism is the price. A $5 burger is common from fast food joints but those tend to be the more special burgers. For a basic hamburger with common toppings, let me say that the price is rather high for a burger of its size.

Friend's Order: Fries While I may have had a bite of his burger which was incredibly better than the Shack Burger. Let me say that we did split the fries. If I am to reiterate the comparison of In and Out, then let me say I despise In and Out fries. They tend to be kinda soggy, lack flavor, and genuinely the worst part of In and Out. The Fries here were a lot better, in fact passable by a large margin. They were well salted and had a nice crisp crunch to them but if you read my statement on the burger, that carries over. The portion size of the fries is very small for essentially $3. I can't really say I am happy with the fries after having to acknowledge the price point as I would rather get McDonald fries for that price.

Final Point: The Shake in the Shack Easily the best part of the establishment. I had ordered the Cookie Butter Shake which can be described as similar to a Gingerbread Cookie in Flavor. While it may not be appealing to everyone, I highly recommend this drink to anyone who is bound to try this establishment. It had a nice consistency and flavor that uplifted my experience severely. Finding that it did blend well with the fries. Yes, I dipped my fries in the shake due to some insistence from my friend who agreed to go with. Fortunately, this is one of the few moments where I feel the price was justified here, as the $5 drink was enjoyable and something I want to go get again.

Overall I would say this restaurant was easily a 7/10 but I unfortunately am choosing to round down in this instance because I cant ignore how much was spent that could've been saved in this instance. If a manager chooses to read this review, I recommend a price change on some items as it was excessive in...

I recently had the pleasure of dining at Shake Shack, and I wanted to take a moment to express my gratitude for the exceptional service provided by my waiter, Chase. From the moment I arrived, Chase made me feel welcome with his warm and friendly demeanor. He greeted me with a smile and was quick to offer a drink menu, asking about any preferences I might have. His attentiveness immediately stood out, and it was clear that he was dedicated to ensuring my experience was as pleasant as possible.

Throughout the meal, Chase displayed remarkable professionalism, offering helpful recommendations when I was undecided on what to order. He took the time to explain the details of the menu items, and his suggestions were spot-on. It was evident that he not only knew the menu well but also genuinely cared about my dining experience. His approach was thoughtful and respectful, never pushy, and always considerate of my preferences.

What truly set Chase apart was his ability to anticipate my needs without me having to ask. Whether it was refilling my water glass at the perfect time or checking in just often enough to make sure everything was to my liking, he struck the perfect balance of being attentive without being intrusive. His timing was impeccable, and I appreciated that he never hovered, but always ensured I had everything I needed for a pleasant meal.

Chase's positive attitude was infectious, and it created a wonderful atmosphere during my entire visit to Shake Shack. He went out of his way to make small talk, but in such a natural way that it felt like I was chatting with an old friend. His sense of humor and relaxed demeanor made the entire experience even more enjoyable. It's clear that he takes great pride in his work and strives to create a memorable dining experience for every guest.

By the end of the meal, I was not only satisfied with the food but also deeply impressed by the level of care and attention I received from Chase. His service made a simple dinner feel like a special occasion, and I walked away with a genuine appreciation for his hospitality. I wanted to take a moment to recognize his outstanding service, and I hope Shake Shack knows how lucky they are to have someone like Chase...

Ah, gather around, food enthusiasts and frostbite survivors! Allow me to regale you with the tale of our icy escapade at Shake Shack, Arizona edition. Now, I've sung praises for Shake Shack in the Big Apple, but our rendezvous in the Grand Canyon State felt more like a chilly reception at the North Pole.

Picture this: a Wednesday evening, 9 PM. As I approached the futuristic food ordering machine (because humans were apparently on a break), I couldn't help but notice a quintet of employees performing the ancient art of 'Staring at Empty Space.' With our order catapulted into the void, I embarked on an expedition through the barren dining tundra. Every table wore a coat of crumbs and grime, as if auditioning for a part in a "Dirty Dining Chronicles" episode. And oh, there they were — cleaning supplies sitting on a counter, presumably part of an art installation titled "Irony in Hospitality."

Settling for the least crumb-covered throne, I pondered the paradox of a kitchen where chefs don sweaters in January. (Dear Shake Shack, if your culinary wizards are shivering over sizzling griddles, maybe consider turning up the thermostat?) Just as my fingers began contemplating mutiny due to frostbite, a blur of an employee whisked our food onto the table, executing a ninja-like vanish. We devoured our frigid feast, with the SmokeShack burger emerging as the lone hero. The fries? Well, they managed to masquerade as cold toothpicks but shorter, and the chicken? Lovely meat, but its breading had me reminiscing about my college days of feasting on raw flour (good times).

Should I ever brave this frozen gastronomic tundra again, it's a to-go order or bust. Until then, I'll be sipping hot coffee at home and contemplating the mysteries of chilly customer...