I ordered 1 “Anna’s chicken cutlet sandwich”, 1 “double patty smash burger”, 1 “funnel cake fries” , and I wanted to order 1 “chocolate Zanzibar “ but they said the only dessert they had was “oreo cheesecake” so I got 1 “Oreo cheesecake” .
This chicken sandwich I received was nothing like what I ordered as described from their menu.
I received a plain chicken cutlet hoagie (lettuce, tomato, onions) with a packet of Ken’s balsamic dressing.
It wasn’t great but out of all the things I ordered, it was the only edible item, other than the funnel cake fries.
Anna’s chicken cutlet sandwich is described to have chicken cutlet, fresh mozzarella, tomato, arugula, homemade pistachio pesto and balsamic reduction.
The “double patty smash burger” I received is much worse. Absolutely disgusting.
It is described on the menu as two smashed burgers, grilled onions, shredded ice berg, tomatoes, cooper sharp, pickle chips, sliced bacon, Smokey French dressing, potato bun,
The burger I received is on a plain white Kaiser roll (no potato bun) , with yellow American cheese (no cooper sharp), Romain lettuce (not chopped over berg) , tomatoes, pickles, onions, fake bacon bits (not sliced bacon), and two frozen hamburgers (not smashed).
There was also a hair in the French fries with the burger.
The so called “Oreo cheesecake” is not cheesecake at all. It’s an Oreo Pie.
After tip I paid $70 for this food.
I called them and to respectfully let them know that I didn’t get the proper chicken sandwich I ordered and the burger is so disgusting it’s not even edible. The Oreo cheesecake is also not cheesecake and I wouldn’t have order it if I knew it was actually Oreo cream pie.
They didn’t care at all. They did nothing to solve the problems.
This place is obviously a whole scam, using false advertisement and delivering the LOWEST quality food for very high prices!!
Yes it is convenient because it’s open all night & especially in a college town that’s a great idea for a restaurant because I’m sure it’s the one go to place for anyone looking for food within those hours…because nothing else is open for delivery.
But there is no reason to be false advertising and scamming people.
Honesty and transparency about the menu would be very appreciated and I am sure it wouldn’t slow down business at all.
I am very disappointed.
& I just threw $70 into the trash can. & I now have a stomach ache from the little bit of food I did...
Read moreI actually help out and work at the counter at Pizza University. I’ve seen some reviews that almost seem like they are trying to sabotage the owners or the management. While everyone has a right to their opinion, I just thought there was some inconsistencies in these recent posts. “Zachary” for example uploaded an image of pizza (maybe ours or not) but I happened to notice another pizza box in the background. The box in the back of the picture was white and cardboard. I found this interesting as we just started to use white wax boxes and never used white cardboard. While they have some minuscule differences, it’s enough to differentiate. And for “Augustus”, he claims to go to “Rowen” which is comical considering his lack of spell check. He goes as far to say it’s “pizza dropout” yet can’t even correctly spell the university he claims to go to. While I’m not saying these people are true or not, just seems odd and there’s no intent to help and improve a business just to...
Read morethe pizza was amazing and stayed crunchy and fresh after a 20 minute walk! it is also the cheapest around! they had a good amount of drink selections, all of which we do not normally see around stores in this area, which was refreshing! the owner and cashier were so friendly and welcoming, and cracked jokes with us until we left! overall it was an amazing experience and i wish i had been going there sooner, i would have saved so much money, and on better pizza at that!!! they have a paint and sip on sunday the 21rst of april (byob) and me and my friends will definatley...
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