Toasted Bun Restaurant — Restaurant in Glendale

Nice staff but our experience was pretty bad.

We came in and they told us to take the middle table. It was set but dirty. We have a kid, so we have wipes and cleaned it off.

About 5 minutes later we got menus. While waiting to order (10-15 mins later) several groups came in after us, sat down, ordered, and got drinks before anyone came to even get our drink order.

After a long while we got to place our order and requested a high chair.

After an even longer while, the other groups were eating.

My gf noticed where they had high chairs so I got one.

We got our food. My gf's first bite garnered this response, "this is awful." Shes never that blunt.

She ordered biscuits and gravy. The biscuits are pretty dense and there was a very light coating of gravy.

My breakfast sandwich was supposed to have jalapeno aioli. It did not.

We waited to see if anyone was gonna check on us, and then I went to the counter to order a side of gravy and aioli.

A while later we got it.

The bread on my sandwich was good. The egg was supposed to be over easy. It was over well. There was no runny bit of the egg.

The side of fruit we got was good.

The hashbrowns were terrible. Im not sure how that even happens.

Overall we spent over an hour here. There was probably 20-30 minutes more than needed waiting for service. The restaraunt was busy but watching people come after us, order, and get their food before us meant we were just in some kind of limbo.

It felt like the table was somehow invisible in the space, despite being in the middle of everything.

There was a lot of little things that made the experience bad, however, the food was not good. Thats really the biggest thing that matters.

I was shocked to have an experience like this in something rated 4+ stars.

Maybe it was just a fluke, but it felt more like what Ive seen or read in 3.4-3.6...

I've eaten there a couple of times before. The food's pretty good. But... the waiters are wearing clothes that look like they've been cleaning the garage. One, who I think is the manager was wearing an untucked white T shirt with a hole in it. I sat down and waited a while. The 2 guys are up behind the counter talking to each other and looking at the TV. I wave. I wave some more.... I'm 6'2" so, my arm reaches up pretty high. Finally the manager guy notices me and nods to the other guy. He comes over. "I didn't see you." "I've been here a while" "You didn't check in when you came in." "Customers need to check in with you when they arrive?" "Well, we could have our back turned and not see you." "Server friends of mine say that they scan the restaurant for new arrivals and to see if seated folks need anything." "Well, it makes it easier on us." I didn't know that it was my job to make things easier on them.

I'm eating and watching. The "manager" gets some to go food and brings it to the cash register and leaves. The person picking up the food gets money out of his wallet and sees that the guy is gone. He's looking around and the manager's walking around not looking. Finally he goes and takes the guy's money. Then I see him talking to the cook with his hands on the wall above the pass-through. He wipes his hands down that wall then rubs his nose. Talks some more and then rubs his nose again. Then he takes some more to go food, puts it in the bag. Takes the money for it and hands change to the customer.... not having cleaned his hands from the wall or nose.

I'm...

okay okay so just to clarify they had run out of steak (2 of us wanted steak and eggs but we got the breakfast burrito instead) and they did put mustard on the sandwich the other person ordered when we specified no mustard but they STILL get 5 stars. There was something on the menu for everyone. The servers were very friendly, they didnt hesitate in correcting the mustard issue and even without request gave a fresh set of fries to go along with it. THIS is why they get 5 stars, they didnt seem mad or anything they were happy to correct it. Kept customer service as the focus and that food was yum yum yum we were visiting from out of town and we are 1000% going back whenever we visit in the future. The only slight thing they may want to work on (and this is so petty, so petty because the other issues didn't even bother us because it was resolved with a smile) when customers enter it would be handy if the person at the till just took a name down, there was a person standing there the whole time when we walked in but they paid no attention, it was the other servers that were taking and delivering orders that were trying to keep an eye on who arrived and in what order (i can only imagine its not easy for them and sometimes people who come in later get seated sooner if they dont see the other people. This didnt happen to us but it is something that would grind my gears. All in all if your looking for a breakfast/lunch/dinner go here, the food is plentyful and tasty...