I had two gift cards (which when typed into Domino's online gift card balance checker both come up with the balance on the card), when trying to check out online something was wrong and was not allowing me to check out. I went in store to pick up my pizza and pay. Gave my gift card numbers to the nice guy at the register and it seemed like the server (both online and in store) was having a problem reading the gift card (annoying but okay I have money to pay). The PROBLEM comes in when one of the female workers (i assume a terrible manger) comes over and explains to me (and feeling accusatory) that my gift cards must be fake and where did I get them from and Domino's doesn't have partnerships with Fetch Rewards (like I said checked the balance on the website, balance comes up). So I pay the nice guy and go to my car. I check AGAIN my gift card numbers for the THIRD time online and still coming up as they exist. So I go back in to show that they are coming up so that THEY know that the payment servers must be down online and for them in case any one else comes in (and in reality want an apology for being called out for having fake gift cards and just an admittance that their computers are not working) and got more attitude back from the female saying "you said it was fine what does it matter? if they are real then go use them online :P " I mean I know this is a chain shop what do I expect real customer service, but maybe I will eventually get this gift card to work and then never shop here again if they hire people with that bad of...
Read moreComplete unprofessional management. We waited 1hour for our order. Since we ordered onljne we called to check on it. The girl on the phone said that she only had 2drivers and the order is in the oven waiting for a driver to come back. We said OK. Half an hour later we are watching the driver drive back and forth close to our house. 5 minutes away. Another half an hour goes by. We call again as it is too late to cook anything at that point. Our toddler was given spaghettios because he was an hour past his bedtime. Now a little irritated asking why she was driving all around us and maybe they should all her. The Manger (Allie) was so rude on the phone. Never offered a discount after waiting 2HOURS for pizza. This Allie told me we should have picked it up. I told her we were only 10 min away, she says"honey, were one black horse pike and your in woodbury. I said no that is my address, I live in Deptford 5 min from the mall. She argued with me. She stated "do you want me to get ony broom and fly there?" This made me livid! . I told her that her rudeness is uncalled for and customer service is a joke. I wanted my Money back which she never offered. She said " I told you a while ago that we can cancel your order". I'm like its already 9pm, we want the food. She was the worst, manager that I have ever spoke to. We found a corporate hotline. We will be complaining. I don't even are about the food. It was how I was spoke to on the phone. BTW, the...
Read moreI have the most terrible experience with this place this is the worse place to order from. I placed an online order and it came to me and my 5in1 cheese dish was burned and all the cheese was stuck to the tin, I called and spoke to the 'General manager' as she claims to be. She was dismissive, rude, Racist, told me she made my food like that because I am always complaining about it and since I do I deserve to have my food messed up and that they was not going to serve me as a customer this was terrible I also let her know that I will be contacting Corporate on her because I am a paying customer and noone deserves to be treated or talked to like that. I will never patronize this place again this DOMINO'S IS THE MOST IGNORANT UNPROFESSIONAL Place of business I have ever seen. I would not recommend this DOMINO'S to anyone I would starve before I spend my money here . The worst and most humiliating experience I've ever experienced. This person that portrays to be the GM Definitely needs to be professionally trained. I'm surprised they have never had any protest issues out there because their staff is HORRIBLE. They don't...
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