They blew me off; never delivered my food. The guy who answered the phone said his name was Wesley. I told Wesley this pizza was my only hope of having food during my eight-hour overnight shift at work. I haven't eaten since 4PM (which was nine hours ago) and I'm trapped at work with no food options on a Sunday night. If Wesley would have just told me he was refusing me service, I could have called someone else in Golden, but Wesley didn't tell me that. Wesley let me starve. Thanks Wesley! And thanks, Dominos, for hiring a kid like Wesley!
I've tried to call and check on the status of my pizza but when they close for the night, their answering machine begins blocking all incoming calls. I'm not trying to overwhelm you with more orders, Dominos! I'm trying to find out why I'm sitting here with no food two and a half hours after ordering when I was told it'd be here in thirty minutes!
My stomach aches and is growling. I'm feeling impatient and frustrated and generally weak of spirit. This is intense hunger, and the Golden, CO Dominos is responsible for it. From this point forward, I'll be actively encouraging people to steer clear of this location. I don't want a coupon or an apology from the manager, I want them to lose valuable business for being so unreasonably unprofessional. ...
Ā Ā Ā Read moreIāve ordered from this location 3 times now, and each time theyāve managed to forget the sauces. Not including the extra wing sauces I paid for is frustrating, but forgetting the icing for the cinnamon knots is just bad operations management, given that itās a standard accompaniment, and could easily be tossed in to the box along with the knots. (The sticks were better than the knots, anyways.)
I called in after they messed up a third time, and asked them to make a return trip. They countered with a $7 credit offer. I asked why I would accept a credit that would require me to pay another delivery fee to a location Iām not sure I want to do business with anymore, and asked them to simply return with the items Iād ordered. They said it would likely be an hour or two before they could do that. I said an hour or two would be fine. They then went out of their way to inform me that they were voiding the $7 credit they proposed.
Iām still waiting.
Wonāt order as much Dominos anymore.
Edit: Iāve since reordered and this location has been very eager to ensure fully delivered order. Impressed and less upset. Thanks to mgmt for the...
Ā Ā Ā Read moreI donāt know if itās corporate policy to skimp on the sauce because itās the most expensive part of the pizzaāor if itās just another excuse to blame inflationābut even when we pay extra for āextra sauce,ā thereās still barely anything on the pizza.
What is going on with this place? You get a round pie with what feels like a single swipe of a paintbrush dipped in sauce. Itās actually infuriating because I love Dominoās, and this is my local shop. Iād reach out to the owner, but I have a feeling itās coming from the topāsomeone telling them to cut corners. This last time I was there, we got breadsticks in a black box, with cheese and pepperoni even though we paid for extra sauce, because we know better than to not order xtra, otherwise you get nothing on your pizza.
Our family orders four pizzas every Friday, but weāre switching to Anthonyās. Iām tired of companies pretending inflation is killing business when, in reality, theyāre just cutting costs to boost profits. Enough is enough. Skimping on $0.50 worth of sauce just cost you a...
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