Domino's Pizza — Restaurant in Grain Valley

I'd give 4.5 if possible. So, a few things. Ive utilized them probably 4-6x. While not too far literally, I feel like most people in my neighborhood don't realize they deliver out here, so im probably a slight inconvenience as far as delivery routes. Orders are generally pretty accurate with the exception of sauce on my sandwich. I added a polite note this time and my order was perfect. Still warm enough to enjoy, about 58 mins but considering its a friday night, Id say count on 45+ mins.

Some of the complaints Ive read are just dumb. I feel like I'm more qualified than most because off and on I have 7+ years as a delivery driver, 5+ as a food delivery driver and at LEAST 4 are exclusively for pizza joints. Yea, they deliver to (some location 20 minutes away) but not to you at 6 minutes away. The delivery zone is probably dictated by the Regional manager and/or the franchise owner (if applicable). The GM carries weight in their opinion but probably isnt the sole determining factor. Cry me a river, when you set a delivery zone you have to draw a literal line on a map; the metaphorical "line in the sand." Ok, you're in the wrong zip/town by 50.' C'est la Vie. If they bend the rules for you because you're 100' away from the zone, and they give in and they deliver to you.....then the next person will complain...and the next and the next so on so forth. If you're happy with your driver/order, tip well, leave feedback for the store. And if there's a little issue, you'll catch more flies with honey than vinegar. Trust me when I say you can't believe how ungodly mind boggling crazy an established pizza joint can get. Ive literally seen a gm manually unplug every phone in the place bc we had 10x the volume what we...

INFORMATION FOR CUSTOMERS: • Our call center is mediocre and uninformed. When calling, press #2 to talk directly to the store. • When ordering online/app, always place orders for In-Store, Pick-up window option frequently breaks the ordering process. You can still pick up your carryout from the window. • We do not have the ability to control, edit, or interact with estimated order times, rewards accounts, emails regarding deals/free food/order updates, or order delivered notifications. • $7.99 1-Topping large is Online Only. • The only way we can refund out of stock items from your pre-payed order, is to refund the order, delete the item, and have the order payed for again. We understand this is an inconvenience, as we do not have any other option, other than to provide an alternate in-stock item upon request. • Our boneless wings are not sauced unless specially requested. They come with your choice of dipping cup. • Many addresses for delivery that are outside of our range, sometimes work anyway. And vice versa, some addresses that are in our range, are not recognized by our system. Call the store for confirmation. • When placing a Carside order, please check-in through the app/online to let us know that you have arrived. • If you have ordered a delivery, and wish to tip the driver when they arrive, but have not pre-added a credit card tip, our drivers have a phone application which they can use to type your tip into our system. Simply let the driver know the desired amount. No receipt signature required. • Our parmesan bread bites and cheesy breads, do not come with marinara sauce. Only...

Domino's sits 6 minutes (google maps) away by car from the house where they refused to deliver. They offer delivery which is cool, but they refused to deliver 6 minutes away from their store in grain valley because the zip codes are messed up and apparently the other houses on the other side of the highway would be much further away that are in the same zipcode. When mentioned to both the in store person and phone taker, they both pretty much blew it off. The food was good... but the service was prehistoric. The atmosphere inside had no seating; it was takeout/delivery only, which is a business model that should support all delivery routes within 15 minutes or so. If you are looking for takeout with no complaints, service was 5 stars. If you are looking for delivery 5 minutes away in the wrong zipcode, service was 1 star, so it gets 3 stars because it's business model is delivery without being able to deliver 5 minutes away and shrugging it off when it was pointed out to...