Sweetwaters Coffee & Tea — Restaurant in Grand Forks

This is a gem in Grand Forks. They just opened December 2023. I am so happy they opened up the second location as the other one is on Demers. What does this place not have? Tanaeya and Hannah (manager) were great. Let me list everything that I love about this place: Great creative unique yummy drinks including Frappuccinos Lots of seating and power stations plus USB A quite conference type room w TV and board games Pint glasses, shot glasses, growlers, Tshirts, bags, stickers, coffees Desserts Sandwiches on bagels, croissants, pretzel bread Beautiful with original art hanging all over and especially local artists with very nice scenes of Grand Forks (they are for sale) Free Wi-Fi A Drive-through Free and plenty of parking Free bathrooms that are clean Seamless connection to Edgewood, which is an assisted living facility so the resident and their family members and visitors can walk indoors to this café easily especially when it’s cold (it’s very nice older person who might be in wheelchairs or walking with canes to be able to go to a nice and cool store to sit down and have coffee and a snack and then be able to go in a few steps on the ground level without having to drive or take a wheelchair taxi) Plenty of staff to help you and who are friendly Condiments and napkins A fireplace that adds to the coziness Excellent hours from 6 AM - 9 PM 7 days/week A points reward system that you can sign up easily just through your cell phone in three seconds can get something before work and after work Need I say more? It is a no-brainer for me to enjoy this place for breakfast sandwiches and savory and sugary drinks. Thank you for being here. There are two things I was not as happy about: The Music was way too loud so it was hurting my ears and it was hard to talk to my friend or concentrate on reading my book I bought so many things in one day (on my first day ever visiting on 4/21/24) and I was not aware of the point system because if I were aware, I would have liked to to sign up right away when I first bought $29 worth of food and drinks in the morning. And then throughout the day I kept buying more drinks and pint glasses as gifts so I racked up lots of points. But I asked to get credit for the $29 worth of items but they said I couldn’t get back points. I was disappointed bc it would...

My partner and I were very excited to have the opportunity to visit our newest nearby coffee house. We were sure this was going to become our new go-to place. The atmosphere was warm and inviting. The signage on the way in indicated that it was locally owned. The beverage and light-eats menus both looked great. What went wrong you ask? Both of us walked in and walked up to the display counter and began studying the menu. Meanwhile the three employees behind the counter did everything humanly possible to avoid eye contact and acted as if we weren’t even there. As we stood glancing and speaking of the delicious-sounding drinks listed on the menu an employee who was presumably working the drive-thru window as well as the register, took a stance at the register at the counter as if she was ready to take our order. Mind you, she was still very obviously doing her very best to avoid having any engagement with us, verbally or even the slightest glance our way. As we were standing there for over three minutes alone, no one in front of us, no one behind us, just two people obviously coming in to the establishment for the first time (this was indicated by what we were saying to one another) WE WERE COMPLETELY IGNORE. I don’t expect exceptional service or ever ask for anything out of the ordinary, but when a new business opens and they have three people (in uniform and presumingly working behind the counter) I do expect to be greeted at one point. I find this business to have the very worst customer interface I have ever encountered in Grand Forks. It’s almost as if they recruited their staff from some snobby west coast location to plague the MidWest with their nasty attitude and incompetence. So my friends, if you have been driving by, like me on a daily basis, and looking for the opportunity to stop in to check out our newest “locally owned” coffee...

If you are in Grand Forks, I would highly recommend stopping both here or Urban Stampede for coffee. If you are searching for both coffee and food then Sweet Waters is by far the best! Nepali Brew is my absolute favorite, but their lattes, and cold brews are just as good. I also am an organic naturalist, so I don't usually go to places unless the ingredients are at least half good for me, and this is my go to at least twice a week if I have the funds. People on the reviews say, oh, the co-workers aren't communicative. People, communication isn't intended when you are buying products. If I don't like the product, then I will address my concerns to management. I have been in the shoes of a barista, and they have enough to do then be your server and greeter, just saying! If you are looking for community, then go to the park or go join a...