Applebee's Grill + Bar — Restaurant in Grandville

A bit of a mixed review. I was in with 3 colleagues for dinner and drinks after a day of work, out of town (we are all from Canada). Our first server was great and attentive. She was leaving shift so we settled the bill.

We got a new server and continued have a few drinks with the new server and manager on shift. Our one colleague left to attend to some other business calls. Myself and my two other colleagues stayed and ordered 3 more drinks after dinner. Total around 5 drinks from beginning of dinner to after.

We were having conversation at our table, none of us were interacting with anyone at the establishment other than to order more drinks with the server. We went to order our final round before leaving and the manager came up and said we were not to be served alcohol any more because we had been there awhile. We asked for clarity and they mentioned something about it being about looking out for the customers, they offered to bring us a lemonade. We were all pretty taken aback. We said ok and settled the bill and left.

It was a little flabbergasting as we were not being loud or rude or anything. We were just talking amongst ourselves at our table and nothing crazy happened and there was no complaints or anything of us being loud. I am not sure if there is a policy about length of time at a table or something?! Just very confusing and slightly condescending when being cut off with no apparent reason, then saying after seeking clarity, that they could bring us lemonade.

I guess I can understand not wanting to get into a confrontation if we were being unruly and just saying we were cut off. But really it was just confusing.

Take this as you will. The food was good, first server was amazing, and the last bit was just confusing as to what happened. Not sure if it had to do with the server or manager.

It's funny as I mentioned to my colleague this was the first time to ever go to an Applebee's as they are not common in Canada, but this was enough reason to never go again. I haven't been cut off anywhere since I was in my early 20s and certainly with no reason or warning.

Purely just my experience and not reflective of all the servers or mangers here. Just purely at the very least, terrible communication on the manager on shifts part that dealt with us.

These 3 Canadians will never return but thank you to the first server for...

The wait was ridiculous, but being Valentine's Day I figured they were probably swamped and decided to wait it out. Once seated the wait to finally place our orders (sodas, appetizer, and entree all at once) again was extremely long. Still I was forgiving being they were probably so overwhelmed with it being busy. Then our sodas arrive with two plates for our appetizer. About 30 minutes later we get our entrees yet no appetizer has arrived. We eat about half of our entrees when the server who by the way wasn't the one who brought the food out noticed we had no appetizer. I told her politely to take it off the bill. The steak I ordered was rare as could be (honestly looked seared on each side) even though I wanted a medium cooked steak. I'm not too picky when it comes to beef being rare but still not the point. At this point I was really sucking up my experience because my wife seemed happy and loves the alfredo from Applebees. I still would not have left a bad review if it weren't for taking the second bite of my garlic mashed potatoes and getting the most foul rotten taste in my mouth. It tasted like freezer burned meat. I don't know how that taste got into potatoes or what it was exactly. All I know is it was disgusting. After leaving my wife told me her chicken in the alfredo tasted like Tyson frozen precooked chicken. She said she didn't care for the food here as well, but was happy I took her out. I wish I'd known that while we were there because honestly I would have just walked out. I only sucked it up for her. We're definitely not going to be returning here anytime soon. I tried to take my wife out for Valentine's Day and wasted 2 hours for nothing. Not to mention we came...

Worst Applebee's ever. To start, my wife and I were seated at a table for 4(booth), during lunch rush. The table was also dirty. When you "bus" a table, take 10 seconds, to move the stuff on the table. I moved the condiment tray and the table was way dirty with crumbs of food. Observations while sitting there waiting for our server. 6 empty glasses in the table next to us. Means dishes are not being cleared. Also over hear 2 complaints. On to our waiter, whom incidentally must of thought he was a funny. A small funny comment is ok once in a while. You should read your customers better. Every table in you area thought you were an idiot. Also You sir, if you would have talked to me or my wife like I heard you talk to the table next to us (of 5 crammed into a booth while the other 3 of their party was at another table) I would have stood up and snatched you by your ear, took to the the manager and had you fired. Leave your frustrations at home. If you are not cut out for your job, then quit. Food. Was ok at best. I for one am not a big fan of fries that have sat under a warming lamp for to long. As for the chicken sandwich, when you put a whole chicken breast on a slider bun, try to find a larger bun. I ate half of the sandwich with my hands. Also had to wait 15 minutes for our check. That we didn't get. Had to figure out that stupid table pay thing that I hate. On another note... Love how the manager only replies to "good reviews" here. Guess they don't want to know their...