If I could give them zero stars I would. My family & I have ordered from this place regularly for the past 2-3 years & it took today's horrible experience for us to Never order from here again. We got a delivery order & upon arrival were made aware policy had changed which wasn't the real problem. My partner called the restaurant to confirm & the attitude of the employees was surreal. We were told there was a $2 "technology" fee & a $4 delivery fee now & followed up by saying we call all the time to complain but completely false ? The guy on the phone passed the phone to who he said was the owner but then told by that individual he wasn't the owner therefore didn't care about negative feedback & if we weren't happy to never order again which is exactly what we will do nor our family & friends. We've gotten multiple pies for parties in the past for parties & like today our regular Friday dinner However it is Completely unnecessary for both employees to curse amongst each other in Spanish on the phone & to on top of that tell my partner he was a "fake gangster" in Spanish when we were completely respectful. I can't make sense of this joke of experience it even took my appetite away, whoever is running this place needs to do something about their employees. COMPLETELY...
Read moreDO NOT EAT HERE - REPORTING TO THE AUTHORITIES
The owner had the absolute gall to not only overcharge by and LIE about the price of an item, but also to INSULT sitting customers directly in front of him!!
I ordered a Buffalo large, posted IN STORE as $23 and ONLINE at $23, the owner said ít was wrong and charged $27!!! He even said to check online, which I did and have posted an image below.
He then proceeded to insult me while I ate in SPANISH, which I understood perfectly.
The restaurant is also dirty with multiple flies constantly about. DISGUSTING.
He also FAILED TO GIVE A RECEIPT which is ILLEGAL in the state of NJ. This was clearly RACIALLY motivated and demonstrates this business is personally motivated and biased.
I have reported this business to the relevant authorities. I hope they are...
Read moreDO NOT ORDER HERE, THIS OWNER IS EXTREMELY RUDE AND IGNORANT!! Attempted to give this place a chance even given the poor reviews, but WOW, the owner gave me a bag with salad dressing spilling everywhere, got all over my pants and other bags in my order. I called to let him know and he tries to tell me it's my fault..he was very rude and told me he "put it in a nice bag for me" and that this was my fault. The salad dressing was already on the salad and in a styrofoam container that can very easily leak. Accidents happen, but when the owner tried to make it my fault that's where the issue comes. I paid an extra "convenience fee" for poorly packaged food that leaked and to have it get all over my shorts. DO NOT ORDER HERE, THIS OWNER IS EXTREMELY RUDE...
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