Asian Delight — Restaurant in Greenville

Ok so i came in for a doordash order and i waited for over 3 minutes to get someone to come to the front desk, there's a loud intercom and it's hard to hear well, i finally see someone come near the front, and i was like ok finally i can get some assistance. This lady says something super quick without a moment to give me a chance to speak and then runs off, another customer came in behind me and i look at him and ask " are they always like this?," cuz, he's wondering why no one is at the front ready to take orders. Now this time i guess they heard me through the intercom telling the customer why they aren't coming to serve the customers at the front. This lady walks back up and practically screams through the intercom doesn't let me get a word in edge wise and tells me to move to the side, order not ready, order not ready! She says. I was trying to tell her i didn't hear her the first time when she said it through the intercom at me, that is not how you speak to people period, I'm doing you guys a service by delivering you guys food to the customers, I'm not obliged to take it and i won't and the food will sit there till it gets cold and the customers rate ya'll store poorly for you all terrible customer service. Also i wouldn't advise eating in here the place is disgusting just like there service, they literally have a open container with rice in the bottom of it and ink pins sticking out. I don't Recommend any one eat here for one, and secondly if you're a dasher be very weary with these people they do not respect delivery drivers and will talk to you like a dog. I walked the hell up outta there quick. Disgusting service, and...

Asian delight used to be the best take out Chinese in the upstate. We would order twice a month, however that was pre-pandemic. We noticed the quality started going down around the pandemic and that all culminated tonight.

We ordered crab Rangoon, egg rolls, chicken chow main and pork lo mein. I picked up my order and made it home. I found a container of rice in my bag which was unexpected but everything else was right. We started opening the containers and found we had pork lo mein but not the chicken chow mein. Instead we had some sort of other chicken dish, loaded with cabbage, that’s meant to go over rice. I called the restaurant and was told I needed to speak to a manager. She called me back promptly but blew me off when I described the situation. I was told that because I took it home (reminder take out order) she couldn’t issue me a refund and would have to charge me if she makes me a replacement chow mein. I asked why I would get charged when I was given something I didn’t order, she said the best she could do was give me lo mein noodles so I could “make chow mein with whatever you got”. That’s not how this works… This was our final straw. If this is what they consider “chow mein” they should explain that in there website.

I do see reading other reviews others have had similar experiences with the “manager”.

At the end of the day I’d recommend checking your order before you leave if you do choose to...

I ordered take out. I got a large order of beef lo mein and a fried chicken & fried rice combo. Well that's what it was supposed to be because that's what I told the lady over the phone. I get there and the young guy up front has a very nasty attitude. He was quick to talk over me and almost took my hand with him when I was handing him my money. I didn't get an egg roll with the combo because AFTER I paid and checked my food he said "egg roll does not come with the chicken & fried rice combo." (Which is weird because for almost $40 and it being a combo like how I normally get elsewhere egg roll comes with any combo.) Then proceeded to switch what he said and was like "well we don't do a combo for the fried chicken and fried rice." Like what?? But you charged me for a combo. Anyway only reason I paid for the egg roll was because my son wanted it. Overall the food was good and the lady who helps cook was nice and helpful compared to that young joc with the attitude. You guys may want to put him in the back if he is going to speak to paying customers that way. Recommend for the food but the service...