Joe & Company Cafe & Restaurant — Restaurant in Greenville

I am very disappointed in my experience, but more so in how my bad experience was handled by the manager. This was my first time ordering from here and I had heard good things about the place. My first impression of the menu was the prices were a little high, but I am ok paying for good food. I ordered a grilled chicken salad with fries on the side and a club sandwich with no garlic aioli. The sandwich came with the aioli and I was willing to let this go as mistakes happen. I opened the grilled chicken salad and there was no cheese and one piece of egg. The grilled chicken and fries were in a separate container. I opened that container to find 4, yes 4, french fries and 5 small pieces of chicken. I decided to call and tell them about this. the first person to answer the phone was extremely polite and said she would put the manager on. I explained the situation to the manager and she proceeded to argue with me that there was 6 ounces of chicken on the salad because it comes premeasured. I asked if I could send her the picture I attached with this review and she proceeded to tell I am welcome to send her a picture, but there is 6 ounces of chicken on the salad and she would not hear or agree otherwise. While she did offer a full refund, that is not why I called and I told her that. I paid $13.00 for lettuce, one piece of egg, no cheese, 4 french fries, and 5 small slices of a grilled chicken breast. My business will go anywhere but this restaurant...

This hidden gem is a new favorite spot. The staff was SO friendly, the food was delicious, and the building was charming. I must have driven past it a thousand times and never knew what I was missing.

Both the person who seated us and our waitress were so outgoing and helpful. She offered us extra condiments, explained options on the menu, and offered some suggestions when we mentioned it was our first time at this restaurant. I wish I had caught our waitresses name in particular because she was fantastic.

Just looking at the menu was overwhelming with options that all looked great, and I could tell I would likely be returning because I couldn't possibly try everything I was interested in. I eventually chose a milkshake and a breakfast burrito with sausage and gravy.

It was OUTSTANDING. The milkshake was great, even down to the whipped cream. I suspect the gravy was homemade and the sausage was perfectly cooked with a bit of peppery spice. My burrito went great with the hot sauce I put on it, and I loved that the tortilla was cooked. Before we left my friend ordered the tiramisu to share and it was rich, thick, and flavorful.

My friend got the waffles with blueberries, whipped cream, and a side of bacon. They really enjoyed it and said they would...

As far as our waitress, (tall thin maybe early to mid 50's with blond hair), was concerned, she WAS EXCELLENT, she was there before we ever even thought of asking for this or that. She was very professional, considerate, and apologetic for the fact that our meal didn't come out correctly and told us there was a new cook on for the 1st time by himself. Having been a cook myself for 14 years in 5 different top notch restaurants in the Hermitage/Sharon/Farrell area, I understood how unnerving being on your own for the first few times can be. But would suggest that the owners take time to stress to their cook staff, that if they "Don't understand what is written" on a guest check/ order slip, then they need to get the waitress and "ASK" them what they mean by this or that. Rather than assume something else and mess the order up, thus causing a customer to wait while the rest of their party is eating their dinner and they are not. Your food was very good, and for the 3 of us to eat, it was nice to not have to pay over $65.00 for the first time in...