McDonald's — Restaurant in Greenwood

I usually enjoy McDonald’s for a quick bite, but this visit was disappointing. The drive-thru line was long, which I expected, but the real issue was how slow and unorganized the service was once I got to the window. It felt like the staff was overwhelmed or not communicating well.

When I finally got my order, a few items were missing, and the food I did receive was lukewarm. The fries were soggy, and the sandwich looked like it had been thrown together in a rush. I tried to go back inside to get it corrected, but the inside was closed even though it was supposed to be open.

I’m giving two stars only because the staff was polite when I did speak to them, and I understand fast food can get hectic. But the overall experience just didn’t meet the standard I expect from McDonald’s. Hopefully, things improve with better management and...

This location does not deserve any stars!!! Every time I go after 5pm they never answer the mics to take your order. I can count on 2 hands on the occasions I had to drive up to the window for someone to take my order. And this morning 6/17/16 I decided to go on the inside due to bad experiences in the drive thur. It was way worse. It took 20 mins for me to have to go off on why my order isn't ready. They gave other people orders before mines. The gentleman which was the 6th order taking and remind you I was the first order on the screen he received his food which was two sausage biscuits before my two sausage biscuits. I asked the manager and she got smart at the mouth and said they haven't fixed your order. I asked her again and she got even smarter at the mouth. I will be reporting her to the...

The counter service was somewhat decent, the burgers are never wrapped properly most of the time the burgers are hanging out of the wrapper french fries or spilled all in the bag so therefore you have food that’s contaminated by the condiments and stuff that they put loose in the bag. The employees handling the food-need to practice on how to wrap a burger. It’s not hard at all I done it for years. Also need to work on cleanliness restroom dirty… And this is for All McDonalds….hire more employees so maybe you will one or two taken care of your customers while the others are sitting around talking or on the cell phone talking or in the bathroom on the cell...