QDOBA Mexican Eats — Restaurant in Gulfport

I was so excited to try this place as I had heard so many great things about other locations. So to finally have one literally 9 minutes away.. score!! Unfortunately not a great score. I don't know if it was because I had an online order and picked up, that made my food thrown together, but it was. I ordered 3 tacos which I was able to build to my liking(major plus) So I got steak. The steak was cooked greatly only very very unseasoned. The 3 soft tacos were side by side, all of which had a different amount of steak and toppings(not good). Two of the tacos literally had 4 tiny chunks of steak which were buried under a bunch of veggies that should have been cut up a bit more. Damn near had a half a bell pepper in one taco. One taco, I bit into a huge chunk of onion quarter. All three tacos were almost inedible as I had to come home and use my own taco shells because they were completely soggy and full of juice. As soon as I picked them up, they all bust through the soggy shells. I also ordered the guacamole and chips. The guacamole was unseasoned, no lime juice, however it was creamy with great texture. I ordered the cheese dip and chips as well. The cheese dip was cold, not even warm. Warmed it up in my microwave (no biggie). Only gave me one bag of chips although I ordered two chip items. I also ordered a side of salsa which was very thin and watery, nothing like the picture that's being depicted on it's site. Overall, the outside and inside was small but very clean. Quick pick up and go. But the food honestly needs more seasonings bad. I was so disappointed. But willing to give them another...

First time coming by for lunch today. Was extremely excited, but excitement didn’t last long. Outside the building looks great, nice patio area with lights. On the inside though, extremely small. There are only two or three tables that actually fit 4 people the rest are two seaters. We were lucky enough to get one of the bigger tables. Other then that, there isn’t much room. The menu isn’t very visible depending where you are in the line. I know this is a new place, but staff seem flustered and food didn’t seem proportional. Daughters mini bowl was drowned with cheese sauce, and my burrito was not properly rolled, and I say that compared to similar restaurants, my tortilla was very frail and it basically fell apart and was not able to be handled as a whole, which would of been fine if I had some type of plate or bowl under it, but was only able to use the crumbled aluminum the burrito came in. Along with paying for side of chips seems a little out there, and was told I could only get them if I got the cheese dip which was lukewarm. I want to give this place the benefit of the doubt and will try and give it a second chance. Will update depending on second dine...

The food was good but it was overall disappointing experience. My bowl was underfilled, with the server putting a 1/2 scoop of beans in, just a few pieces of lettuce etc. but it does look like they got the protein portions right. Other competitors serve larger portions for sure.

Out of curiosity, I counted and there were 14 people working and we were the only customer. (By the time we left there were a few other families). Most staff seemed flustered, unsure of what to do, and the person who started making our bowl stopped mid scoop of food to tell two other staff members that they needed to “stop talking and separate or they were going to get into trouble.” That could have been said at any other time and discreetly, not in front of customers. Despite 14 employees working there was food and trash on the floor and tables so it felt a little dirty and gross.

Overall it’s clear the management needs better training, a leaner team, and probably requires a little more “owners presence” for such a new location. Staff are only as good as their managers, and managers are only as good as their training and examples set by the owners. Not sure if...