Smoothie King — Restaurant in Gulfport

I had a fantastic experience at Smoothie King thanks to Cody’s outstanding customer service. From the moment I made my order, Cody greeted me with a warm, genuine smile and made me feel welcome. He was knowledgeable about the menu, offered great recommendations based on what I was looking for, and made sure my order was just right.

What stood out most was his attention to detail and friendly attitude—he went above and beyond to ensure I had a great experience. It’s rare to find someone so dedicated to making customers feel valued. Cody is a true asset to the...

Employees are not friendly. When handed 6 smoothies, I asked to be sure which one didn’t have peanut butter. I was told I should have asked for the special blender. I didn’t know there was a special blender. Instead of a thank you for buying 6 smoothies, I just received huffs. I decided to thank her for the smoothies. No response. No smile. Just a closed window. Very sad. UPDATE: I was contacted by the marketing manager for details and resolution. Extremely professional and a desire for any needed coaching to improve...

After ordering I sat in line for 20 mins, then when I finally got to the window I was told they could only take cash because the system was down. I stated I do not have cash but I do have the app, she said I can’t accept that either. I said I wish I knew that before I sat in line so long. All I was told was I’m sorry.

Basically my two smoothies were thrown in the trash because I did not have cash and was not told...