Subway — Restaurant in Hallettsville

I was driving through town around lunchtime, and the Subway sign caught my eye.

This place is actually two restaurants under one roof. It is a combo Deluca Pizza and Subway. I came for a Subway and cannot comment on the Deluca Pizza half.

Parking in front is limited. The one space left was a tight squeeze for my medium-sized SUV. Interestingly, even at lunchtime when I arrived, and the small parking lot full, there were few people inside.

Everything I saw looked very clean and orderly.

I was not greeted by either business as I entered. I went to the Subway counter and had a short wait for my turn. The young man who took my order was not overly friendly or engaging, but he was efficient, made my sandwich well as I ordered it. When I requested a couple of additional napkins, he obliged.

My sandwich was delicious, as expected. I enjoyed it at a nice picnic spot a ways down the highway.

I was happy with my visit. It would have been nice to have been greeted as I entered. It had kind of an assembly line feel, no connect with customers. Perhaps that changes if you live there and they recognize you as a returning customer. But the product was great and the service...

I know that it's just a subway.. but here it goes. AWFUL customer service. Not a single smile. Instead of saying "hi, what can I get you?" I got a "yes?" as if me being there ordering a sandwich was an inconvenience for them. The man who finished making my sandwich was the worst. My sandwich was pretty bare and I never asked for anything extra. I only asked for a side of sauce instead of putting it on my sandwich and he said, "why?.. you only ordered a 6 inch sub." He wasn't going to give it to me and threw a fit because I asked for it. I could see that they were treating everyone with an attitude. On top of that, it was not a clean place. There were flies all over the meat. I ended up throwing my sandwich away as soon as I left. I know I shouldn't expect much, but I've been to other Subways and have never been treated...

Arrived at 12:00, lunchtime. That’s when you schedule your “A” team right? Waited 10 minutes and there was a line behind us before we were talked to at the drive through. The lady who took our order did not understand anything we were trying to order. She was super confused. All we got was two sandwiches, some chips, and a drink. Different employees kept tying to give us food we didn’t order through the window. Several people were going in and out of the restaurant with their food faster than we had to wait. That is not how the drive through is supposed to work. Employees kept having to come back and ask what we wanted. Order was wrong and poorly assembled. We were...