Carvel Ice Cream — Restaurant in Hamilton Township

When the manager is there, the staff is polite and the ice cream is well made/served. However, I went there on a Saturday afternoon when two employees were on the floor: a young man and a young woman. They seemed to be in their late teens or early twenties; no manager in sight. I went there to treat my family to some milkshakes. After ordering, I found that the young lady mixing the shakes was not doing a very good job. She was putting in a ratio of 20% ice cream to 80% milk. I was not pleased with the "milky, thin" shakes when they are advertised as "thick." When I brought this to the young lady's attention, she told me that they're called "milk" shakes and "what did I want (her) to do." She did end up adding a bit more ice cream to 2 of the 5 shakes but it didn't do much and the cups were very messy. I was disgusted with her attitude. My family could not believe that these "watery" and sloppily made shakes were from Carvels. They tasted so extra milky that we had to throw them away. I will never go back to this location. Better off going to the one...

National Ice Cream in this locations for decades

2 retail outlet strip center sharing a space with a national pizza chain

Located on the county road Olden Ave on the corner of a busy intersection

Small surface parking lot with space for ~ a doz vehicles. The Liberty St entrance and exit can be a challenge to navigate with the amount of traffic, use the Olden Ave side

Upon entering you are at the ordering counter. No inside seating available.

Offerings include premade cakes and desserts, soft and hard serve ice cream in a variety of flavors with a long list of toppings. Milkshakes, sundaes and a variety of cones available.

Prices are consistent with competitors, ooen all year which is a plus.

Friendly staff, clean interior and a recently...

I just went in this place and it is FILTHY in there. The case which the Ice cream is kept in is EXTREMELY DIRTY. There is so much dirt, smear and even ice cream on the outside of the glass. Even the floor is filthy with napkins, plastic utensils and the carpet looks as though it hasn't been vacuumed in weeks. Yes, I got ice cream which is delicious but my stomach felt sick because all I could think of was the dirt. It is so dirty I wanted to take pictures to post them with this review. I don't know what kept my tongue from saying anything. Whomever managing this location must not care at all about...