Boston House of Pizza — Restaurant in Hanford

We like the food there and lately that's the only thing that saves them as far as I'm concerned.

I know this is an old location so I expect really good customer service, especially from the older longtime workers. Several times I have gone into the establishment and don't even get so much as a "welcome to Boston Pizza", "hello, what would you like today?" or even a simple "how can I help you?" The last time I went in I just wanted a drink and it took a few minutes for anyone to get to the register, no eye contact, no greeting, just a "what do you need?" Excuse Me? This from the older guy with a mustache. There was Nobody in the place so they weren't busy at all.

The time before that I went in with my family, for dinner, and the kids playing and joking around in front of the oven were too much into themselves and each other that they don't greet at all. When approaching the register it's hard to know who is going to take your order cuz all the lady did was stand a little in front of it, made no eye contact, didn't ask what I would like and just waited for me to start ordering. Their customer service is nowhere how it used to be.

Again we like the food there and the amount of $ we spend there I feel is not bad. I would like to see along with that though that they improve on their customer service skills. I feel That is an area the manager should be trying...

This is my first time at Boston house of pizza, even though I live across the street. I was expecting rushed, skimpy pizza but what I got blew my mind. I ordered 6 pc wings, small Boston special and a soda with a side of ranch my total was about 29 dollars. With how expensive things are now a days I can say I was not disappointed and this is my new pizza go to place. They gave me 2 extra wings, and the pizza was a lot bigger than a small in other places (I should’ve ordered a personal) with loads of toppings. I was in disbelief how well topped the pizza is. There was a sweet spice, or some after taste in the pizza that was unusual for pizza and that’s why my food rating is a 4, but it’s not horrible just not a classic pizza taste. The staff didn’t speak great English but they were not rude either and they were very helpful every time I asked for a side of ranch or cheese and pepper flakes or anything. Overall, it was a great pizza experience and slightly cheaper than other...

I grew up eating Boston Pizza but since I live out of state, I haven’t eaten their food in over 20 years. It was a treat to try them again after so long. The call-in order was ready in 20 minutes on a Saturday at noon. (My mom says lunch is the only way to go, as Boston is just too packed at supper.)

The pizza looks the same as ever. Several family members got their favorite sandwiches and swore by how good they were. I tried the chicken salad, and I was really impressed. I am not normally an iceberg lettuce fan, but it really works with this salad, maybe because the chicken and house dressing are so packed with flavor. I did find the lettuce chunks were big and awkward, and a knife would have been nice to chop things down (the salad came with a fork). The pita bread that came with the salad was too soft and doughy for my preference, but I didn't miss it, as the salad was a great meal on its own. I would definitely eat here again on...